Careers at ThermoFisher Scientific

Apply Now >>    
Job ID :
Location :
US - California - Los Angeles|US - California - Remote / Field|US - California - San Diego
Job Description

Job Description

Job Title: Field Service Engineer

Reports To: National Service Manager

Group/Division: ImmunoDiagnostics Group

Career Band: 4

Job Track: Field Service Engineer

Position Location: Ohio

Number of Direct Reports: 0

Day/Shift (if applicable): Day

FLSA Status (Exempt/Non-Exempt): Non-Exempt

Relocation (if applicable): No

Position Summary:

Work with the Supervisor of Field Service Engineering to execute the engineering strategy while providing an exceptional customer experience through best practices and standard operating procedures. This position will focus on the holistic care of instrumentation within the allergy and autoimmune diseases in the in-vitro diagnostics space. The individual will provide service and repair works on the highly complex and fully integrated systems place in hospitals and commercial laboratories

Key Responsibilities:

  • Systems installations, troubleshooting, service and repairs
  • Perform preventative maintenance and manage regional preventative maintenance schedules
  • Handle service calls and manage regional customer base
  • Provide onsite service training to BioMedical Engineering Technicians (BMET) or advanced operators
  • Manage expenses and spare parts inventory
  • Documenting daily service actions through the company database
  • Assisting fellow Field Service Engineers with more complex installations and repairs

Minimum Requirements/Qualifications:

  • Strong competency in electrical/electronics, mechanics, software and chemistry technology.
  • Must have good communication skills and be able to interface with customers in a positive, professional manner.
  • A minimum of 1-3 years’ work experience in a related field.
  • Must be computer literate, an analytical thinker with good engineering aptitude. Some field service experience is a plus.
  • The ability to work in a fast-paced environment, and operate remotely from the main office with minimum supervision (more supervision if assigned to the home office).

Non-Negotiable Hiring Criteria:

  • Associates Degree
  • Ability to travel up to 85% of time
  • Must possess a valid driver's license and pass an in-depth background check

This position has not been approved for Relocation Assistance.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Apply Now >>    
Join our Talent Community

If you're ready to make a difference in the world, you can do it here.



5 Reasons to Work at Thermo Fisher Scientific
Search Jobs by Map