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Job ID :
59381BR
Location :
China - Wuhan
:
Job Description

Responsibility:

  • Provides scientific instruments (such as real-time PCR, DNA sequencing, and genome sequencer) installation, basic operation training, maintenance and service repair.
  • Assure continuity of customer operations and high levels of customer satisfaction, and cooperate with service engineers and service sales to support service team to achieve its business target.
  • Keep coordinate with other department for the problem which happened in our daily work;
  • Improve customer satisfaction;
  • Help service sales on service order.
  • Provide service in Hubei, and will travel to Jiangxi, Hunan and Fujian to support local service engineers if cases needed.
  • The Engineer will base in Wuhan.

Qualification:

  • Bachelor and above, majored in electrical control, chemistry, molecular biology, biotechnology;
  • Intelligent, flexible, open minded and high sensitive on team work;
  • At least three year work experience on customer service, family with whole customer service procedure;
  • Good communication and presentation skills, family with customer psychology;



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