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Job ID :
Location :
Japan - Yokohama
Job Description

• Sales and Technical support of extruder and its relevant products business in Japan

Central tasks:

• Support and provision of technical service to prospective customers and users

• Execution of demonstration trial with extruder and its relevant products

• Preparation and presents technical assistance, consultation and problem solving to customers as necessary

• Product training at the customer's facility or in the laboratory, cooperation with the service team

• Providing solution against customer’s issue or owning latent problems

• Building a network of opinion leaders, recognizing and developing new areas of application for our products, taking into account current market trends, customer requirements and competitor information

• Planning and execution demo strategies for Japan markets in cooperation with sales management, product management in Germany and corresponding key customers.

• Organization and coordination of sales support events such as user meetings, workshops, seminars and courses

• Participation in trade shows and congress

• Representation of the company and our values internally and externally

• Close co-operation with the colleagues in the sales and the service organization, also overlapping with other product groups, in order to guarantee a high customer satisfaction with the company Thermo Fisher Scientific

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