Careers at ThermoFisher Scientific


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Job ID :
Location :
China - Nanjing
Job Description


  • Conduct on-site installation of complex equipment and follow testing procedures to ensure proper working order;
  • Conduct on-site scheduled planned maintenance visits;
  • Provide troubleshooting and repair support for customers and other field service personnel;
  • Cultivate and develop positive working relationships with customers, system users and company personnel
  • Travel, often on short notice, to customer sites to resolve problems or support other field service personnel
  • Complete and submit field service reports
  • Provide training for customers and users on system maintenance
  • Provide feedback to product quality teams
  • Provide appropriate input in writing updating and correcting various FEI system documentation
  • Provide input for various reports including identifying and isolating unique problems with system
  • Act as a subject expert and resource for training

Minimum Qualifications/Requirements:

  • Typically requires a University degree or equivalent experience in electronic system troubleshooting;
  • Typically requires 2-7 years hands on technical experience installing, troubleshooting, repairing and calibrating complex analysis tools such as SEM, TEM, FIB or similar systems;
  • Experience troubleshooting and repairing ultra high vacuum and high voltage systems is highly desired;
  • Ability to deal effectively with customers;
  • Excellent interpersonal communication skills;
  • Proven ability to troubleshooting complex systems and subsystems down to component level;
  • Literate in MS DOS and Windows software environments;
  • Able to read and interpret schematics;
  • Familiar with UHV phenomenon and technology;

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