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Job ID :
61008BR
Location :
China - Chengdu
:
Job Description

When you’re part of the team at Thermo Fisher Scientific, you’ll do important work. Surrounded by collaborative colleagues, you’ll have the support and opportunities that only a global leader can give you. Our respected, growing organization has an exceptional strategy for the near term and beyond. Take your place on our strong team, and help us make significant contributions to the world.

The Field Service Engineer is responsible for performing the on-site installation, servicing and repair of complex equipment and systems. Investigates and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system. Serves as company liaison with customer on administrative and technical matters for assigned projects. Conducts on-site installations of the full range of FEI systems and their associated options.

This position is ideal for an experienced service engineer wanting to be involved with a dynamic team and exposed to a constant variety of customer application areas.

The successful candidate will possess the following combination of education and experience:

Responsibilities:

  • Conduct on-site installation of complex equipment and follow testing procedures to ensure proper working order;
  • Conduct on-site scheduled planned maintenance visits;
  • Provide troubleshooting and repair support for customers and other field service personnel;
  • Cultivate and develop positive working relationships with customers, system users and company personnel
  • Travel, often on short notice, to customer sites to resolve problems or support other field service personnel
  • Complete and submit field service reports
  • Provide training for customers and users on system maintenance
  • Provide feedback to product quality teams
  • Provide appropriate input in writing updating and correcting various FEI system documentation
  • Provide input for various reports including identifying and isolating unique problems with system
  • Act as a subject expert and resource for training

Minimum Qualifications/Requirements:

  • Typically requires a University degree or equivalent experience in electronic system troubleshooting;
  • Typically requires 2-7 years hands on technical experience installing, troubleshooting, repairing and calibrating complex analysis tools such as SEM, TEM, FIB or similar systems;
  • Experience troubleshooting and repairing ultra high vacuum and high voltage systems is highly desired;
  • Ability to deal effectively with customers;
  • Excellent interpersonal communication skills;
  • Proven ability to troubleshooting complex systems and subsystems down to

    When you’re part of the team at Thermo Fisher Scientific, you’ll do important work. Surrounded by collaborative colleagues, you’ll have the support and opportunities that only a global leader can give you. Our respected, growing organization has an exceptional strategy for the near term and beyond. Take your place on our strong team, and help us make significant contributions to the world.

    The Field Service Engineer is responsible for performing the on-site installation, servicing and repair of complex equipment and systems. Investigates and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system. Serves as company liaison with customer on administrative and technical matters for assigned projects. Conducts on-site installations of the full range of FEI systems and their associated options.

    This position is ideal for an experienced service engineer wanting to be involved with a dynamic team and exposed to a constant variety of customer application areas.

    The successful candidate will possess the following combination of education and experience:

    Responsibilities:

  • Conduct on-site installation of complex equipment and follow testing procedures to ensure proper working order;
  • Conduct on-site scheduled planned maintenance visits;
  • Provide troubleshooting and repair support for customers and other field service personnel;
  • Cultivate and develop positive working relationships with customers, system users and company personnel
  • Travel, often on short notice, to customer sites to resolve problems or support other field service personnel
  • Complete and submit field service reports
  • Provide training for customers and users on system maintenance
  • Provide feedback to product quality teams
  • Provide appropriate input in writing updating and correcting various FEI system documentation
  • Provide input for various reports including identifying and isolating unique problems with system
  • Act as a subject expert and resource for training
  • Minimum Qualifications/Requirements:

  • Typically requires a University degree or equivalent experience in electronic system troubleshooting;
  • Typically requires 2-7 years hands on technical experience installing, troubleshooting, repairing and calibrating complex analysis tools such as SEM, TEM, FIB or similar systems;
  • Experience troubleshooting and repairing ultra high vacuum and high voltage systems is highly desired;
  • Ability to deal effectively with customers;
  • Excellent interpersonal communication skills;
  • Proven ability to troubleshooting complex systems and subsystems down to component level;
  • Literate in MS DOS and Windows software environments;
  • Able to read and interpret schematics;
  • component level;
  • Literate in MS DOS and Windows software environments;
  • Able to read and interpret schematics;


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