Careers at ThermoFisher Scientific

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Job ID :
Location :
China - Mainland China - Shanghai
Job Description

• Conduct on-site installation of complex equipment and follow testing procedures to ensure proper working order
• Conduct on-site scheduled planned maintenance visits
• Provide troubleshooting and repair support for customers and other field service personnel
• Cultivate and develop positive working relationships with customers, system users and company personnel
• Travel, often on short notice, to customer sites to resolve problems or support other field service personnel
• Complete and submit field service reports
• Provide training for customers and users on system maintenance
• Provide feedback to product quality teams
• Provide appropriate input in writing updating and correcting various FEI system documentation
• Provide input for various reports including identifying and isolating unique problems with system
• Act as a subject expert and resource for training

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