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Job ID :
46260BR
Location :
Germany - Germering
:
Job Description

We have been setting decisive and innovative trends for many years in the development, manufacturing and marketing of instruments and software for chemical analysis laboratories (HPLC – High Performance Liquid Chromatography). The expertise of our highly qualified staff contributes significantly to our economic success, enabling us to continuously expand our site in Germering near Munich.

For this site we are looking for a


support specialist
nanoLC (f/m)

Your Responsibilities:

  • International Support of our service organization for resolving technical issues of our analytical Instrumentation
  • Create technical training materials and conduct technical trainings for our service organization
  • Escalation management and cross-functional collaboration with interdisciplinary teams to develop sustainable solutions for complex support requests
  • Efficient communication of field feedback to all relevant departments in order to continuously improve our product Quality
Your Profile:
  • Masters or Bachelor’s degree in a scientific or technical field with a background in chemistry, biochemistry or related
  • Theoretical and hands-on experience in nanoflow HPLC, especially for macro molecules and/or proteomics in the nanoflow range
  • Hands-on experience with LC/MS coupling techniques
  • Self-confidence and excellent verbal and written communication skills
  • Affinity to technical contexts, combined with strong critical thinking and problem solving capabilities
  • Strong organizational skills, structured working style and attention to detail
  • Ability to prioritize, and work in a dynamic and evolving environment
  • Ability to work effectively in a team environment
  • Hands-on experience with Xcalibur™ and/or Chromeleon™ software is desirable
  • Microsoft Office Software is your daily Business
  • Very good verbal and written skills in German and English
  • Willingness to travel (inter)nationally (~ 25%)
We offer:
  • Employment with an innovative, future-oriented organization
  • Outstanding career and development prospects
  • Company pension scheme
  • Exciting company culture which stands for integrity, intensity, involvement and innovation.
*IND-EMEA


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