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Job ID :
61912BR
Location :
US - Pennsylvania - Pittsburgh
:
Job Description

Position Summary:

The Sales Optimization Project Manager is a cross-functional role with responsibility for project management and accountability for deadlines, compliance, results and reporting metrics. This individual will be accountable for supporting the sales organization and increasing sales effectiveness by establishing best practices and the consistent application of processes resulting in the achievement of organizational goals. They will effectively and efficiently optimize the performance of the sales organization in support of our business strategies and objectives by means of the creation and execution of operational processes.

Key Responsibilities:

  • Identify organizational needs, investigate, and implement new processes to ultimately drive efficiencies within the NA Commercial Team
  • Manage, coordinate and support various strategic projects/programs (i.e. PowerBuy, business development, opportunity accuracy and reporting, leads, inventory projects, ad-hoc initiatives, etc.)
  • Develop, adopt, document, communicate, and control Sales’ and Sales Optimization’ Standard Operating Procedures

  • Manage and prioritize workflows, SOPs, and resources
  • Act as a liaison between Sales Optimization, Sales, and all internal functions impacting the sales team

In fulfilling these responsibilities, the following specific activities will fall under responsibility of this position:

  • Help identify and deliver on the needs of the selling organization to successfully drive initiatives, coordinating the sales, sourcing, pricing, supply chain and marketing efforts.
  • Train internal customers and peers on the use of tools and processes
  • Strategic Initiative Support activities: Annual sales initiatives, contract compliance and problem-solve program related ad hoc issues
  • Actively participate in quality improvement projects to advance work quality and effectiveness (PPI, Employee Survey, etc.)
  • Develop operating procedures for current systems, tools, and processes
  • Ensure all documents processes are current and up to date
  • Train internal customers and peers on the use of tools and processes
  • Strategic Initiative Support activities: Annual sales initiatives, contract compliance and problem-solve program related ad hoc issues
  • Support programs/initiatives and the interrelated reporting activities
  • Manage the web-based Sales Tool Resource Center
  • Communicate and facilitate the upkeep of the Business Development Process and Scorecard
  • Act as a resource to educate, train and assist the sales team to spend less time on non-selling activities
  • Provide sales with internal support and coordination
  • Reliably manage assigned routine reporting and operational execution activities.
  • Special projects and other duties as assigned

Minimum Requirements/Qualifications:

  • 5 years’ experience, preferably with Customer Channels Group operations, CRM and process improvement
  • Bachelor’s degree, preferably in Business or Operations, or equivalent work experience
  • Exceptional project management skills. Must be able to manage complex projects to milestones/delivery dates
  • Strong self-management skills. Must be able to prioritize, delegate and make decisions quickly
  • Critical thinking and problem solving skills. Must be able to analyze and interpret data elements and make recommendations for change/improvement
  • Ability to work effectively in a matrix environment.
  • Strong interpersonal, oral and written communication, and presentation skills
  • Computer proficiency in MS Office and the internet



Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
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