Careers at ThermoFisher Scientific

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Job ID :
Location :
India - Bangalore
Job Description
Roles & Responsibilities
  • Perform quotes and order processing for assigned regions using Oracle JD Edwards, SAP, Siebel and other applications used by the function
  • Engage in activities to ensure an enhanced customer experience
  • Ensure adherence to organizational procedures, policies, and systems.
  • Ensures that performance metrics / SLAs are met
  • Adhere to daily turnaround time for orders as per set TAT guidelines
  • Ensure adherence to all internal / external processes defined
  • Proactively escalates issues that can potentially hamper the business processes

As a Customer Service Representative-Order Management you must represent our company well by being responsible, punctual and motivated to go above and beyond the call of duty

Other Requirements
  • Preferably Bachelor’s degree (Arts, Science, Commerce, Business Administrations)
  • 0-1years’ Experience
  • Requires strong computer skills, including Microsoft office
  • Display excellent verbal and written communication and interpersonal skills.
  • Highly detail-oriented with good accuracy
  • Ability to work under pressure
  • Customer orientated and ability to adapt/respond to different types of tasks
  • Flexible to work in Night Shift

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