Careers at ThermoFisher Scientific

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Job ID :
Location :
India - Bangalore
Job Description

Roles and Responsibilities:

  • Lead a cross-functional team(s) to identify the systems needs of assigned customer group(s) and the software packages and systems platforms to meet those needs.
  • Provide project planning and management support to ensure project completion on time and within budget.
  • May act as project manager for small initiatives.
  • Triage and respond to customer issues within applications and software services.
  • Manage database size; perform tuning of the application including a full review of generated logs and reports.
  • Manage parallel environments and ensure they are being kept up to date
  • Develop the processes and procedures, working with DevOps and development teams, to monitor the application size and health
  • Develop documentation, training and other materials as needed by customers.
  • Actively participate with customer groups in the planning for longer-term systems enhancement
  • Working experience on large enterprise applications, integration and cloud based delivery platforms
  • Working experience on Agile/Scrum framework is a plus.
  • May perform other related duties as required and/or assigned.

Required Skills and Experience:

  • At least five years related experience or equivalent combination of education and experience.
  • Technical experience is a must. Candidate needs to have both team management and technical programming experience.
  • Proven problem solving, customer service and project management skills needed.
  • This position interacts with software development teams as well as all levels of internal and external customers, hence technical experience is a must.
  • Working experience on Agile/Scrum framework .
Preferred Skills:
  • Experience with support Software-as-a-Service web applications.

Minimum Qualification:

  • Bachelor’s degree in Engineering, Computer Science, Business Administration or a related discipline required.

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