Careers at ThermoFisher Scientific

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Job ID :
Location :
Hungary - Budapest
Job Description
Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, with revenues of more than $20 billion and approximately 65,000 employees globally. Our mission is to enable our customers to make the world healthier, cleaner and safer. We help our customers accelerate life sciences research, solve complex analytical challenges, improve patient diagnostics, deliver medicines to market and increase laboratory productivity. Through our premier brands – Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific and Unity Lab Services – we offer an unmatched combination of innovative technologies, purchasing convenience and comprehensive services.

For the support of our Team we are searching for a multilingual Customer Care Representative.

Your tasks:
  • Accurate and timely creation of quotations for Sales and customers
  • Work with Marketing in creation of promotional quotations to support their campaigns
  • Work on assignments/projects as part of a team
  • Solve / escalate systems issues
  • Assess individual customer requirements and direct activities to appropriate departments
  • Maintain daily customer service reports
  • Other duties as dictated by business need
  • Provide a high standard of customer service support to internal/external customers
  • Manage all fax /emails within the divisions guidelines
  • Respond and process all inquiries as per the service level agreement
  • Adhere to SOP’s, SLA’s and departmental training guideline

Your Skills:

  • Experienced Microsoft Office user, particularly Excel
  • Strong written and verbal communication skills
  • Fluent English
  • Preferably but not a must fluent in at least one of the following language: French, Spanish, Italian, German or Dutch
  • Must have the ability to identify and solve problems and to multi task under deadlines
  • Must possess self-motivation , enthusiasm, a positive attitude and perform as a team player
  • Display attention to detail and accuracy in the work place
  • Good organizational skills and the ability to prioritize effectively
  • Must demonstrate judgment, tact and diplomacy in dealing with internal and external customers
  • Work on own initiative on daily routine tasks as well as solving system issues
  • Actively seeks ongoing training opportunities to expand current skill set
  • Maintains the attitude of a "team player" lending a hand whenever and wherever needed.


  • 1-3 years related experience depending on qualifications.

Working Conditions:

  • Office based


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