Careers at ThermoFisher Scientific

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Job ID :
Location :
New Zealand - Palmerston North
Job Description

We have a great opportunity for a field based Account Manager with a scientific background and a passion for networking and building relationships.

The role involves overall management of customers within the specified territory , with the objective of achieving territory financial targets, identifying growth opportunities and developing strong customer & company relationships.

Key Responsibilities:

  • Achieve and exceed sales territory financial targets including:
    • Revenue and order intake.
    • Gross Margin (including percentage and contract pricing management).
    • Expenses within agreed levels & ensure cost effective travel planning.
  • Grow business in line with company targets.
  • Ensure that an effective customer contact program is being implemented and managed so as to maximize sales growth & key customer relationships.
  • Develop and implement key account plans and strategies in line with marketing and sales management objectives.
  • Report and communicate internally in order to ensure opportunities are being maximized and customer (external & internal) expectations are being met.
  • Ensure that sales territory and customer e-commerce targets are achieved.
  • Meet key performance standards and exceed customer expectations in terms of service levels: response time, complaint resolution and management, follow ups and provision of information, etc.

Minimum Requirements/Qualifications:
  • Tertiary qualification in a scientific field is essential.
  • Previous laboratory experience or similar technical support role.
  • Ability to travel domestically.
  • An ability to develop and execute sales and account plans in line with marketing and key customer objectives.
  • An ability to understand technical products and Research and Academia markets/customers.
  • Comprehensive knowledge and confidence in the sales process.
  • Previous Sales experience with accountability for achievement of KPI’s and Financial Targets.
  • High standard of computer literacy.

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