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Location :
Singapore - Marsiling
Job Description
Job Title: Director, Sales Operations for Asia Pacific, Japan

Reports to : Vice President, Global Commercial Process and Operations

Location : Singapore

Requisition ID: 65373 BR

When you’re part of the team at Thermo Fisher Scientific, you’ll do important work. Surrounded by collaborative colleagues, you’ll have the support and opportunities that only a global leader can give you. Our respected, growing organization has an exceptional strategy for the near term and beyond. Take your place on our strong team, and help us make significant contributions to the world.

Responsible for partnering with business leaders and support staff to develop and implement a targeted sales operations strategy to drive improved sales force productivity. They will have direct involvement in providing leadership and strategic direction to a Sales Operations team and build collaborative relationships with colleagues to drive efficiencies on behalf of the business. This position will be the primary contact for business leaders within a defined territory/geography.

Responsible for partnering with the selling organization, business leadership, and the commercial leadership team this position will focus on developing and sharing best practices and enterprise-wide sales processes and systems, training programs, data reporting, sales tools and communication protocols.

This position is also responsible for coordinating and executing on territory/geographic commercial programs and initiatives. This individual will work cross-functionally with: Marketing, Finance, Human Resources, Sales Operations/Pricing, Compensation, IT/CRM within multiple countries and divisions.

Key Responsibilities:
  • Ensure solid alignment between the sales operations team and the needs of the selling organizations.
  • Manage the complexity of the internal organization structure to respect the importance of the territory but ensure collaboration where possible to drive efficiencies and the appropriate level of consistency.
  • Provide leadership to the broader sales operations team in supporting the teams goals and initiatives to deliver maximum value to the selling organizations around reporting, analytics, pricing, training, sales efficiencies, tools, CRM management, and process improvement.
  • Streamline the mechanisms for information requests or to rollout communications to provide a single point of contact within a defined territory for others to engage on sales operations related activities.
  • Elevate the training experience by working with local trainers and the commercial leaders to develop a sales training curriculum driving sales capability. This will include identifying, planning, and delivering on the key training needs for the business - on-boarding, skills, methodology, and product training.
  • Ensure the sales teams and leaders can optimize their time selling by providing the systems, information, leads, and tools to ensure they can target and focus on the best opportunities.
  • Continue to drive an atmosphere of proactively providing sales analytics to identify opportunities to sell and improve.
  • Participate as a value-add member of the commercial leadership team providing both tactical and strategic insight on topics affecting the territory/geography.
  • Own the development, rollout, execution, and evaluation of local initiatives identified by the commercial leadership team.
  • Provide a single point of contact to rollout, manage, and consolidate global/regional programs and initiatives.
  • Identify and drive process improvement programs to simplify and streamline otherwise complex processes.
  • Perform other sales operations related functions as required.
  • LSG Country Commercial Leaders, APJ Division Commercial Leaders
  • In country sales operations
  • Support functions – Marketing, Finance, Human Resources, Sales Operations/Pricing, Compensation, IT/CRM

External Contacts include:
  • External vendors – sales training provider, sales training software/platforms, sales reward, CRM vendors, external benchmark organizations.

Minimum Requirements/Qualifications:
  • Bachelor’s degree, preferably in Finance, Business Administration, Marketing, or Communications required.
  • Master’s or higher degree preferred
  • A minimum 10 years of management in Sales, Sales Operations, or Compensation Management roles.
  • Demonstrated understanding of the Asian market.
  • Must possess strong communication and organizational skills with the ability to interact effectively both individually and as part of a team.
  • Strong interpersonal skills and demonstrated ability to work effectively with senior sales executives.
  • Strong influencing skills.
  • Demonstrated knowledge of sales operations activities as noted above.
  • Success in leading teams to successfully accomplish complex tasks.
  • Solid analytical and business acumen skills.
  • Demonstrated knowledge of Excel, MS Access, PowerPoint required.
  • Demonstrated ability to work cross-functionally in a large and complex organization.
  • Can disseminate information effectively and supply regular updates to key stakeholders.
  • Able to work independently, multi-task, and maintain focus on the goals at hand.

At Thermo Fisher Scientific, each one of our 65,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer. Apply today http://jobs.thermofisher.com

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Indeed Posting Code: *IND-APAC
LinkedIn Posting Code: *LI-KP1

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