Careers at ThermoFisher Scientific

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Job ID :
Location :
China - Mainland China - Shanghai
Job Description

Thermo Fisher Scientific is currently seeking a CDS Sales Specialist to drive Enterprise CDS (eCDS) business across the respective region. The role will focus on enterprise projects for our Chromeleon Chromatography Data System. Chromeleon is a premier Chromatography Data System (CDS) which controls over 400 different LC, IC, and GC instruments and accessories from more than 30 manufacturers, with full bi-directional communication, extensive command options, and detailed event tracking. Chromeleon CDS provides instrument control, data analysis, reporting and compliance-readiness.

Essential Duties and Responsibilities

  • Drives commercial sales of eCDS across the respective region
  • Provides pre-sales technical support to the respective field sales organization and local third party agencies
  • Provides training and coaching to the respective commercial team to encourage development of the eCDS business
  • Develops services team domain knowledge of Chromeleon eCDS by offering training, coaching and general technical assistance
  • Provides pre-/post-sales training, technical and installation support to Chromeleon enterprise customers as required.
  • Works closely with the Chromatography field sales and Sales Support groups to encourage hardware sales in Chromeleon enterprise environments.
  • Successfully implements the division’s products to customers’ needs.
  • Identifies and interprets customers’ process requirements (both from an instrument perspective and process communication protocols), shaping these requirements to fit the division’s capabilities and communicates these to customers.
  • Influences preparation and presents technical assistance, consultation and problem solving to customers as necessary and expedites orders.
  • Serves as asset to the division by providing feedback on contact with process customers.
  • Functions as a business person, aware of and responsive to the conditions that affect the business. These conditions include knowledge of competition – their organizations and procedures; of the industries represented by customers.
  • Is responsive to customers’ needs, as well as to conditions and trends that affect them.
  • Drafts technical bidding proposal for process instrument applications and coordination of process system integration.
  • Serves as a channel of information to the division about customers, markets and competition especially in process instrumentation.
  • Receives guidance concerning markets, prices, products, deliveries and competition from the division.
  • Utilizes divisional resources in the performance of all responsibilities.
  • Other miscellaneous duties as assigned

Decision Making Authority

  • Has strategic account management within the scope of the specific tailored systems market.
  • Arranges services schedule with customer base.
  • Arranges technical support with the customer base.

Minimum Education and Experience Requirements

  • Degree in Chemistry, Chemical Engineering or equivalent required.
  • 5+ years sales experience selling enterprise software and/or capital equipment in the pharma/bio-pharma market preferred
  • Extensive experience in chemical or pharmaceutical manufacturing process and implementation of process instrumentation and process control.
  • Good oral and written communication skills.
  • Effective interpersonal and listening skills.
  • Accurate forecasting ability.
  • Willingness to travel throughout respective region (up to 70%) and globally.

Knowledge, Skills, and Abilities necessary to perform essential functions

  • In-depth understanding of the professional selling process.
  • Chromeleon expertise is an asset
  • Broad business scope
  • Understanding of the sale and implementation of enterprise software solutions
  • Experience with Windows network environments
  • Knowledge of SQL Server and Oracle databases is preferred.


  • Clear, concise verbal and written communication.
  • Skill of preparing bidding proposals for process instrument applications.
  • Effective time utilization
  • Effective troubleshooting skills
  • Flexibility and creativity
  • Effective “listener”
  • Customer focused


  • Goal oriented.
  • High level of integrity/credibility.
  • Willingness to accept constructive criticism/suggestions.
  • Open to positive change.
  • Handles pressure/disappointment professionally.
  • Demonstrate Thermo Fisher Scientific values – Integrity, Intensity, Innovation and Involvement

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