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Job ID :
65901BR
Location :
South Korea - Remote / Field
:
Job Description

Responsibilities:

  • Carry out field installation, commissioning, repair, maintenance and calibration of all of all PGNAA & BMH products on our customer site in Korea and across SEA.
  • Provide a post visit service report after each visit to a coal or cement plant describing the work you did, the value you contributed and any opportunities for improvement
  • Deliver on site and in-house training of customers in the use and operation of Thermo Fisher Scientific equipment and systems
  • Provide remote support to customers as needed including by telephone, email and remote connection to assist the customer to get the best possible performance from their products
  • Take an active role identifying and technical sales of parts and services including, Product Support Agreements, isotope replenishments and disposals, and spare parts for the products you work on
  • Maintain a record of sales opportunities that you uncover and actively work with the Aftermarket sales team to maximize the bookings and revenue from these opportunities
  • Provide detailed input to the Cement & BMH product line strategy with the aim of sustainably growing revenue and customer satisfaction
  • Accompany Sales Engineers to evaluate installation/application requirements
  • Completing adequate work reports and data sheets to enable timely invoicing of work
  • Supervise sub-contractors to Thermo Fisher Scientific on mechanical and electrical installation
  • Preparation for field work including, familiarization with the job, checking out/testing adequate spares, liaising with the client
  • Promoting Thermo Fisher Scientific equipment whilst in the field and giving feedback to the Sales Department

Preferred Experience:

  • 5+ years of Industrial Instrumentation experience
  • Understanding of the cement or conveyer belt applications and the role of online analysis
  • Ability to work without supervision (A direct manager is working in overseas)
  • Ability to problem solve and trouble shoot
  • Experience in fault finding on control panels
  • Knowledge of Industrial Instrumentation
  • Face to Face interaction with customers and excellent customer service skills
  • Willing to work when and wherever necessary in order to complete a job for a customers
  • Be fluent in both Korean and English


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