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Job ID :
66446BR
Location :
Costa Rica - Lagunilla
:
Job Description

Key Responsibilities:

  • Chasing customers by phone and email/letter for outstanding invoice payment;
  • Research and utilize reports to identify needed clearings.
  • Research and reconcile unallocated cash.
  • Help update procedural manuals and train associates on departmental processes and procedures.
  • Manage Top Corporate/Strategic, Medium tier accounts.
  • Provide guidance to Collectors and Sr. Collectors towards issue resolution.
  • Perform other duties as assigned.

Minimum Requirements/Qualifications:

  • Bachelor’s degree in a business field preferred
  • Excellent written and verbal skills that allow effective communication via phone and email; professional and customer focused manner with attention to detail
  • Ability to prioritize while paying great attention to detail
  • Ability to work independently or in a team environment
  • Critical thinking, analytical and negotiating skills
  • Ability to multi-task and respond to change in a fast paced environment
  • Collection, customer service or finance background and analytical skills necessary to reconcile Corporate/Medium customer accounts with complexity
  • Minimum of 2 year of related accounting/finance experience

Non-Negotiable Hiring Criteria:

  • At least 3-4+ years of experience of accounts receivables (at least 2-3 years of experience as a Collector in shared services is preferred)
  • Proficiency in Excel experience (macros is a plus)
  • Oracle/Mainframe experience preferred
  • Proficient written and verbal skills to enable effective communication with all levels of management
  • English advanced
  • Computer System knowledge
This position has not been approved for Relocation Assistance.

Residence Card will be required in case you are not a Costa Rica citizen


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