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Job ID :
66878BR
Location :
South Korea - Daejeon
:
Job Description
Field Service Engineer
Based in Daejeon, Korea

Position Objective:
  • To provide excellent customer satisfaction through technical service, installation, operator training and repair of Thermo Fisher Scientific Chromatography & Mass Spectrometry Division (CMD) instruments (AAS, ICP, ICPMS & IOMS, GCMS, IC).
  • Enhance Thermo Fisher Scientific CMD Service business and reputation by becoming the customer’s trusted advisor on Thermo Fisher Scientific CMD instruments and service products.
  • Essential Functions:
  • Provide training and technical advice on instrument use, both in person and by telephone.
  • Provide an important link between customers and Thermo Fisher Scientific CMD Sales and Marketing teams.
  • Discuss Thermo Fisher Scientific CMD Service Products with customers, and provide leads to Korea Service Sales Rep as they arise.
  • Any other duties as may be reasonably required from time to time by senior management.
Education/Experience Requirements:
At least ONE of the following:
  • Bachelor Degree in Chemistry ,Electronics, Physics or similar
  • Analytical work or service experience for analytical instruments from 1~10years
  • Intermediate level written and spoken English language ability.


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