EXPLORE

Careers at ThermoFisher Scientific

CareerOpportunities

What Story Will You Tell?
Apply Now >>    
Job ID :
53784BR
Location :
Netherlands - Landsmeer
:
Job Description

The eSolutions Specialist is responsible for eBusiness revenue and customer experience including EDI Integration, Webshop and Hosted Catalogues. They are responsible for Regional development and execution of the total E-Business Commercial Strategy across the three key areas

  • EDI Integration;
    • Develop an in depth understanding of our customers, our competition and the providers of EDI solutions
    • Identify customer target groups and define appropriate solutions to drive mutual benefit
    • Co-ordinate customer on boarding with internal functions and manage communication flow between customer, sales and back office.

  • Webshop
    • Drive regional strategy for customer adoption
    • Co-ordinate and support activity of regional account management teams
    • Act as the channel for VOC and drive commercial input for webshop development

  • Hosted Catalogues
    • Ownership of commercial strategy within region
    • Develop and co-ordinate tactical/dynamic pricing projects based on regional needs, working closely with Sales, Product Management and Suppliers.
    • Co-ordinate the local update schedule with customer, sales and internal teams
    • Co-ordinate customer on boarding with internal functions and manage communication flow between customer, sales and back office.

Across all three areas the eSS will support activity as follows;

  • Responsible for the discovery and input of key customer requirements and VOC into all eSolutions strategic planning.
  • Design and execute strategy to achieve revenue shift and share gain through effective positioning of eBusiness
  • Responsible for direct customer development, retention, and acquisition of eBusiness solutions.
  • Help define, develop and own the Regional eBusiness strategy including relationship, metrics, financial objectives, technical channel evaluations and demonstrations, and management of the virtual account teams.
  • Work closely with sales teams; RSMs, IDIRs and Account Managers to develop account plans that include eBusiness as part of the strategic relationship
  • Consistently meet or exceed ePO target and revenue growth
  • Responsible for making eBusiness solutions ubiquitously adopted in all customer segments across all of RSD
  • Provide robust monthly and quarterly metrics to forecast eBusiness opportunities and performance regularly and accurately
  • Develop and execute optimization strategy within eBusiness team to grow B2B revenue.
  • Analyze customers needs and identify drivers of purchase behaviors to increase online spend aggregation.
  • Co-author marketing and merchandizing strategy and plan with key stakeholders including eBusiness, Market Development and Regional Marketing.
  • Develop and execute Sales eBusiness training program including sales tools and customer facing collateral to ensure consistency, impact, and excellence in delivering overall eBusiness value proposition.
  • Possess a deep understanding of accounts and ability to develop trusted and valued relationships with major decision makers, clarify goals, and reach agreements, while driving implementation of eSolutions business strategy alongside global and regional commercial leadership
  • Serve as SME within region to support all eBusiness channels
  • Employ and embrace PPI as a means to improve the efficiency and effectiveness of RSD eBusiness.
  • Embrace and live Thermo Fisher values: Integrity, Intensity, Innovation and Involvement.

Minimum Requirements/Qualifications:

  • A minimum B.Sc. degree in a scientific or business discipline required. MBA preferred
  • 3+ years’ experience in Sales and/or Marketing required
  • Proven track record in Sales and Business Development role.
  • Strong role model with ability to develop and motivate people at all levels
  • Experience influencing across a highly matrixed environment with demonstrated results
  • Substantiated capability to effectively negotiate and close business with channel partners across multiple levels
  • Excellent interpersonal and persuasive communications abilities both written and oral
  • Experience in industry, academia, clinical, pharmaceutical, biotechnology research or laboratory sales preferred.
  • Experience developing relationships with multiple customer functions including R&D, end-users and leadership, Procurement, Finance, and Operations
  • Experienced in managing complex, high value accounts in a matrix environment.
  • Demonstrated ability to operate independently, with initiative, and good business judgment
  • Strong planning and organizational skills, proactive approach.
  • Excellent data analysis and marketing skills and ability to apply these skills to generating business decisions
  • Technical and working knowledge of customer procurement systems and practices including B2B, B2C, etc.
  • Ability to work in a demanding environment with aggressive project timelines.
  • Willingness and ability to travel at least 50%


Apply Now >>    
Join our Talent Community

If you're ready to make a difference in the world, you can do it here.

Join

SHARE