· Provide trainings on site as well as in house lab facilities, participate in pre-sales discussions, conferences, meetings, workshops.
· Responsible for imparting knowledge related to workflows in genomics / cell analysis in research and clinical sectors.
· Troubleshooting and In-depth Analysis -in case of any deviations from normal data are part of the necessary skill set for FAS job profile.
· Provide remote support to users- either by telephonic / chats or email communications.
Support to internal teams as and when required.
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