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Job ID :
56369BR
Location :
US - Wisconsin - Madison
:
Job Description

Job Title: Sales Operation Intern

Position Summary:
As a Sales Operations Intern, you will be involved in a variety of tasks that directly support our Global Commercial Team. You will be involved in working with business specifications, financial information, application functionality, and workflow requirements and perform business testing within our CRM system. Additionally, you will assist with generating sales reports, commission plans and fielding questions form the global sales team. You will be working in a team environment with business and technical resources as well as third party vendors.

Key Responsibilities:

CRM Support Side:

  • Assist with development of CRM documentation including requirements documents, use cases, user stories, workflow, test scenarios, test cases, training material, and other documents related to the business of the CRM team
  • Engage with the business team and technical team to develop and maintain reports, dashboards, and forecasts
  • Maintain and recommend improvements to hygiene of CRM system business data to maximize usability
  • Build data driven analysis of CRM utilization, support issues and requirements to present options for CRM GPO
  • Provide day to day business user support of CRM system
  • Communication of CRM system operations, features, benefits, and changes to users and stakeholders of CRM
  • Work with users in the support of CRM direction around changes, issues, and enhancements and other areas that help drive the goals of CRM
  • Plan, conduct, and direct the analysis of complex business issues
  • Create and conduct basic system training


Minimum Requirements/Qualifications:
  • Working towards a Bachelor’s Degree in Business, Finance or related field
  • Basic project management understanding of project management lifecycle
  • Excellent verbal and written communications skills and the ability to interact professionally with a diverse group of subject matter experts, managers, and executives
  • Ability to learn our CRM system (salesforce.Com, SAP CRM etc)

Non-Negotiable Hiring Criteria:
  • Must be results driven with an excellent attention to detail
  • Must have strong written and oral communication skills
  • Must work well within teams, be flexible and adapt to change easily



Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
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