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Job ID :
57015BR
Location :
Netherlands - Eindhoven
:
Job Description
Pushing the boundaries of discovery
With more than 60 years of innovation and leadership, we enable customers to find meaningful answers to questions that accelerate breakthrough discoveries, increase productivity, and ultimately change the world. We design, manu­facture, and support the broadest range of high-performance microscopy workflows that provide images and answers in the micro-, nano-, and picometer scales.
Combining hardware and software expertise in electron, ion, and light microscopy with deep application knowledge in the materials science, life sci­ences, electronics, and natural resources markets, we're dedicated to customers' pursuit of discovery and resolution to global challenges.


We design and manufacture our high end Transmission Electron Microscopes(TEM) in Eindhoven.

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Mission

The Global Technical Support Engineer TEM is member of the GTS team group in Eindhoven. This group is responsible for worldwide 3rd line support, installation management and product and process improvements of TEM products. The issues encountered at 3rd line support also form the basis for service documentation improvements and service requirements for new products.

The Global Technical Support Engineer is mainly responsible for providing technical support in order to enable quick and proper solutions to problems in the field. In order to successfully do so, the Engineer Global Technical Support will have to develop close relations with colleagues from Customer Service, Corporate Technology, Engineering, New Product Introduction, Manufacturing, Product Management and Application. He/she can work independently under stress-situations (time-pressure, expectations), understands the importance of customer satisfaction, and succeeds through dedication, enthusiasm, technical capabilities and enabling a network of expert people within Thermo Fisher Scientific.

The Position
Specific deliverables associated with this opportunity include:

Position Requirements
The successful candidate will possess the following combination of education and experience:
Competencies



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