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Job ID :
56866BR
Location :
US - Illinois - Rockford
:
Job Description

When you’re part of the team at Thermo Fisher Scientific, you’ll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe. Your work will have real-world impact, and you’ll be supported in achieving your career goals.

Responsibilities:

  • Managing customer requests by providing technical information, prices, official quotes, order confirmations, change notifications and sales support
  • Driving lead generation and opportunity development for Custom Peptide sales with Sales personnel
  • Providing guidance to customers with respect to their needs and our capabilities
  • Answer technical questions with support from Production
  • Working with Operations to initiate new projects, monitor delays, track order and shipment logistics
  • Establish lines of communication between Sales and Production to enable efficient flow of information regarding prices and quotes, to facilitate discussion around pending orders, to discuss technical issues and to identify future growth activities
  • Tracking performance metrics including on-time delivery and quote lead time
  • Manage all lines of communication with customers and to exceed customer expectations
  • Continually improve peptide processes by creating value added efficiencies in all processes
  • Prepare ongoing status reports on territory goals
  • Work with Marketing on implementation of business strategies
  • Special projects, as assigned by Manager

Minimum Qualifications:

  • Must have experience with protein chemistry, immunology, or cell biology via prior work experience and education; experience in peptide work is highly desirable
  • Bachelors Degree in Life Sciences

Preferred Qualifications:

  • Ability to communicate in oral and written form in an effective manner
  • Ability to multi-task and have exceptional organizational skills
  • Demonstrate good interpersonal skills and ability to network in an effective and professional manner with external companies and within the internal organization
  • Demonstrate good team-building skills
  • Travel: Occasional overnight travel

At Thermo Fisher Scientific, each one of our 65,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer. Apply today http://jobs.thermofisher.com




Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
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