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Job ID :
57126BR
Location :
India - Mumbai
:
Job Description
  • Rigorous monitoring for receipt of customer orders through POs / WOP / emails, order validation, order entry into SAP and onward execution of the same. Exercise necessary controls w.r.t. backorder hygiene, order completeness, customer promise date, pricing / taxation / related checks etc. Validate/ plug inputs and resolve discrepencies (internal/ external stakeholders) and 100% adherence to Audit related Order Management guidelines

  • Visiting Customers- Understanding & resolving issues.

  • Implementing business strategies to enhance service reach and effectiveness on a wide range of products, achieve pre-set targets while ensuring accomplishment of business goals.

  • CAS (Customer Aligance Score): Consistenly monitoring & achieving CAS Score on monthly basis and devising plans to improve target scores with Projects and actions .

  • Updating exceptions on Product Deployment/Customer Deliveries. Highlight all failures/ likely failures and taking timely actions collaboratively to mitigate any further occurences.
  • Review MTO’s and Coordinate with Planners for tracking delivery timeline/ status for Non Stock SKUs.
  • Review Costs: Premiuim Freight Spends (Air/ Cargo), CST Billing and initiate improvement actions.
  • Participate in monthly SIOP’s and provide inputs and ensure timely actions of closure.
  • Communicate and ensure implementation of company strategies across regions for uniformity..


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