Trainee Engineer - Field Bioinformatics Scientist, GSD
Job ID :
China - Shanghai
- Provide product marketing managers with applications advice for our Genetic-analyzing systems, ensuring products are targeted well and the most appropriate product is sold in order to satisfy the customer’s needs and expectation.
- Works closely with customers, Global/US applications specialists to optimize application workflows of existing and new applications on genetic-analyzing systems.
- Work closely with all other internal functional group to drive customer satisfaction and functional excellence.
- Training of other staff on the applications and technology basics of molecular biology and genetic analysis.
- Assist customers to utilize instrument and reagent systems both efficiently and effectively so as to maximize customer satisfaction as well as revenues.
- Support the current and new customer base by resolving technical queries quickly and expertly either over the phone or by visiting a customer site.
- Facilitate and co-ordinate product trials locally.
- Identify market potential and develop new applications for new products and explore new opportunities by closely aligning with field sales and our customers.
- Integrate with marketing, sales and support initiatives to drive sales revenue.
- Must have technical education ( PhD or Master) specialized in Bioinformatics or related technical fields ;
- Excellent scientific skills in Bioinformatics and apply such knowledge in application support.
- Consistently maintain a high level of energy and enthusiasm.
- Strong communication & leadership skills & capabilities;
- Able to work effectively across functional groups to meet aggressive schedules.
- Ability to plan, organize and work on multiple tasks simultaneously
- Ability to think and implement from a customer-centric perspective.
- Must speak and write good English; Must have good presentation skills;
- Ability to travel within the territory to carry out primary responsibilities.
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