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Job ID :
56824BR
Location :
China - Shanghai
:
Job Description

Responsibilities:

  • Provide product marketing managers with applications advice for our Genetic-analyzing systems, ensuring products are targeted well and the most appropriate product is sold in order to satisfy the customer’s needs and expectation.
  • Works closely with customers, Global/US applications specialists to optimize application workflows of existing and new applications on genetic-analyzing systems.
  • Work closely with all other internal functional group to drive customer satisfaction and functional excellence.
  • Training of other staff on the applications and technology basics of molecular biology and genetic analysis.
  • Assist customers to utilize instrument and reagent systems both efficiently and effectively so as to maximize customer satisfaction as well as revenues.
  • Support the current and new customer base by resolving technical queries quickly and expertly either over the phone or by visiting a customer site.
  • Facilitate and co-ordinate product trials locally.
  • Identify market potential and develop new applications for new products and explore new opportunities by closely aligning with field sales and our customers.
  • Integrate with marketing, sales and support initiatives to drive sales revenue.

Qualifications:

  • Must have technical education ( PhD or Master) specialized in Bioinformatics or related technical fields ;
  • Excellent scientific skills in Bioinformatics and apply such knowledge in application support.
  • Consistently maintain a high level of energy and enthusiasm.
  • Strong communication & leadership skills & capabilities;
  • Able to work effectively across functional groups to meet aggressive schedules.
  • Ability to plan, organize and work on multiple tasks simultaneously
  • Ability to think and implement from a customer-centric perspective.
  • Must speak and write good English; Must have good presentation skills;
  • Ability to travel within the territory to carry out primary responsibilities.


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