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Job ID :
57130BR
Location :
Czech Republic - Brno|United Kingdom - Glasgow
:
Job Description

Key Responsibilities

Deliver first line support for all HR queries across the spectrum of the employee lifecycle from new hires to employees leaving the business - including:

  • All employee related administration for HR processes
  • First line support for all HR system queries
  • Delivery of service in line with Service Level Agreements
  • Maintain information, resources, manuals and policies for assigned countries
  • Deliver HR support in line with local employment legislation
  • Ensure administrative compliance with local regulations and authorities
  • Support local HR Generalist group with ad-hoc requests
  • Benefits enrolment, initiate payments and processing e.g. Company Cars and Pension
  • Payroll data collection, validation, submission and subsequent checking (The payroll delivery model can range from in-house, local, responsibility to an outsourced managed service operated by a local payroll vendor)
  • Prepare and distribute payroll reports to internal and external customers
  • Prepare all tax year end reports in accordance with country legislation
  • Provide first line support for all payroll and tax relates queries
  • Working within defined processes ensure all payments are successfully managed in a timely way (employee, third party and statutory)
  • Support Finance with payroll enquiries related to general ledger payroll costs
  • Vendor invoice review, validation and approval
  • Company Car/Fleet administration covering new starters, leavers and renewals
  • Production of HR management information as required
  • Participate in business/ functional projects as required
  • Responsible for the accurate filing and storing of employee data according to the respective data protection requirements

Minimum Requirements/Qualifications

  • Prior experience working in a HR shared service centre
  • Previous experience (1-2 years) in Benefits, Payroll, general HR or customer services preferred
  • Ability to interpret and communicate HR policies and procedures
  • Ability to communicate and deliver excellent customer care via telephone and email is essential
  • Process improvement skills (desirable but not essential)
  • Service-oriented attitude and willingness to learn
  • Possess good listening skills and patience to work with all types of employees
  • Ability to maintain a positive attitude
  • Individual should have high energy with the ability to organise/prioritise workload
  • Excellent interpersonal skills needed with the ability to communicate well in a diverse work environment
  • Proficient with Microsoft Office Suite including Word, Outlook, Excel, and PowerPoint experience using a HRIS data base and reporting application
  • Hungarian and English language skills are required for this role, further European languages are desirable

Travel

Occasional travel required



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