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Job ID :
57570BR
Location :
China - Shenzhen
:
Job Description
Conduct on-site installation of complex equipment and follow testing procedures to ensure proper working order
  • Conduct on-site scheduled planned maintenance visits
  • Provide troubleshooting and repair support for customers and other field service personnel
  • Cultivate and develop positive working relationships with customers, system users and company personnel
  • Travel, often on short notice, to customer sites to resolve problems or support other field service personnel
  • Complete and submit field service reports
  • Provide training for customers and users on system maintenance
  • Provide feedback to product quality teams
  • Provide appropriate input in writing updating and correcting various FEI system documentation
  • Provide input for various reports including identifying and isolating unique problems with system
  • Act as a subject expert and resource for training
  • The Requirements
    This position is ideal for an experienced service engineer wanting to be involved with a dynamic team and exposed to a constant variety of customer application areas.
    The successful candidate will possess the following combination of education and experience:
    • Typically requires a University degree or equivalent experience in electronic system troubleshooting
    • Typically requires 2-7 years hands on technical experience installing, troubleshooting, repairing and calibrating complex analysis tools such as SEM, TEM, FIB or similar systems.
    • Experience troubleshooting and repairing ultra high vacuum and high voltage systems is highly desired.
    • Ability to deal effectively with customers
    • Excellent interpersonal communication skills
    • Proven ability to troubleshooting complex systems and subsystems down to component level
    • Literate in MS DOS and Windows software environments
    • Able to read and interpret schematics
    • Familiar with UHV phenomenon and technology


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