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Job ID :
57385BR
Location :
US - California - Scotts Valley
:
Job Description

When you’re part of the team at Thermo Fisher Scientific, you’ll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe. Your work will have real-world impact, and you’ll be supported in achieving your career goals.

Location/Division Specific Information
Thermo Kevex X-Ray in Scotts Valley, CA is the industry leader in high resolution X-ray sources for the electronics imaging market. We are known worldwide and respected for innovation and superior microfocus technology.

How will you make an impact?
As a front-line representative of the company, you will directly influence customer allegiance and success of our business.

What will you do?

  • Establish new customer accounts and credit lines, working with Sales and Finance.
  • Enter orders and follow up on web site and digital media leads and inquiries.
  • Coordinate with Production and Sales to track and communicate status of deliveries.
  • Respond to service requests. Maintain database, working with Sales, Production and Service Technicians.

The Sr. Customer Service Representative interacts with internal and external customers, providing information on products, orders and repairs. Professionalism and courtesy are required at all times. Extensive interaction with other departments is essential to insure that we meet customer commitments.

Requirements
  • High school diploma or GED required. Associate degree in a business or technical field preferred.
  • 2+ years of success in Sales or Customer Service.
  • High school diploma or GED required. Associate degree in a business or technical field preferred.

Knowledge, Skills, Abilities
  • Professional written and verbal communication skills. Demonstrates active listening and questioning skills.
  • Attention to accuracy and detail. Clear and organized record keeping.
  • Ability to learn technical product features and specifications.
  • Proficiency in Microsoft Excel, Outlook and Word.


At Thermo Fisher Scientific, each one of our 65,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer.

Apply today! http://jobs.thermofisher.com

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.




Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Apply Now >>    
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