Careers at ThermoFisher Scientific

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Job ID :
Location :
United Kingdom - Remote / Field
Job Description

Field Application Specialist - Cell Culture - Remote/Field Based

As the world’s leader in serving science, Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, with revenues of more than $20 billion and approximately 65,000 employees globally. Our mission is to enable our customers to make the world healthier, cleaner and safer. We help our customers accelerate life sciences research, solve complex analytical challenges, improve patient diagnostics, deliver medicines to market and increase laboratory productivity. Through our premier brands – Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific and Unity Lab Services – we offer an unmatched combination of innovative technologies, purchasing convenience and comprehensive services.

Key Responsibilities:

· Support Sales Process for BioProduction cell culture media and cell line products and services.

  • Work/Travel with the broader Industrial and BioProduction account managers. Establish relationships with customers in assigned geographic territory.
  • Responsible for providing, in a timely and professional manner, all technical activities to contribute to the success of the business working closely with his/her corresponding Key Account Manager
  • Establish technical credibility with target clients; engage technical dialog with clients with scientific background.
  • Identify pain points and generate solutions or potential projects for clients.
  • Work with internal R&D teams as appropriate
  • Provide project scope transfer to the operational team.
  • Participate in the project team meetings.
  • Become a strong internal Voice of Customer
  • Responsible for performing Implementation Programs to ensure that the solution reaches maximum capacity smoothly at customer lab within a satisfactory time.

· Representing BioProduction Services/BioProduction Products in Scientific Forums

  • Presenting BioProduction Services/BioProduction Products at conferences and local customer seminars
  • Attend and actively participate in technical conference to provide Thermo Fisher’s visibility in the market.
  • Responsible for maintaining up to date technical expertise on products and industry trends

· Participation in the Scientific, Regulatory/Quality, Marketing and general development of the BioProduction business.

  • Responsible for maintaining up to date technical expertise on products and industry trends
  • Liaising with Global Cell Culture team to contribute to quality strategies, Product development or strategic business development activities and quality or operational documentation
  • Contribute in the strategic planning and execution of new product development and launch
  • Responsible for handling customer queries/complaints in a timely and professional manner
  • Provide feedback on technical problems and their respective solutions and share expertise & knowledge amongst the team

People Specification:
  • Demonstrated knowledge of industry technical experience in cell line development, cell culture and upstream processing particularly in area of therapeutic protein and vaccines.
  • Previous experience of the biopharmaceutical industry and /or GMP manufacturing.
  • Experience in interacting with external clients and ability to present technical content to small and large group of audience
  • Bachelors or Master’s degree in Biotechnology, Biology, Chemistry, Biochemistry or related discipline.
  • Ph.D. degree is desirable.
  • High degree of technical competence
  • Ability to work independently
  • Ability to analyse and troubleshoot complex data
  • Excellent communication and presentation skills
  • Willingness to travel within Europe and Emerging Markets Area and internationally (including US) without restriction as required
  • Work may sometimes be necessary on evenings and weekends
  • Fluent in English
  • Knowledge of an additional European language would be advantageous
  • Full, clean driving licence

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