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Job ID :
57007BR
Location :
South Korea - Seoul
:
Job Description
Application & Product Management
Based in Seoul, Korea

Primary Objective:
To assist the frontline sales team to market Robotic & Lab Automation Portfolio to new and existing customers through the provision of technical sales advice and qualification, application support, customer support and a range of strategic promotional activities.

Key Responsibilities:
  • Meet or exceed orders and sales targets
  • Work with the frontline sales staff to develop and grow technical networks within the industry to source potential leads and identify market opportunities.
  • To build and maintain good relationships with key customers, potential customers, and key opinion leaders in the life science community in Korea
  • Initiate promotional activities, including advertising and pricing strategies to expand market penetration.
  • Provide customer technical support on Robotic & Lab Automation to ensure compliance with all company, policies, processes and codes of conduct
  • Strengthen pre-sales activities by contributing specialized advice on Lab Automation by, providing technical qualification on product capability and customizing presentations to appeal to the customer base.
  • Continue to develop technical knowledge in the field of Robotic & Lab Automation and promote internal and external awareness of product advancements.
  • Keep-up-to date with the activities of frontline sales staff in relation to Robotic & Lab Automation and when appropriate supply specific information on product components to ensure accurate quotation is delivered to the customer.
  • Collaborate with the Service team at installation to offer technical expertise on calibration and other specialized guidance.
  • Provide post-sales support by conducting product specific training at customer sites and when possible remotely and assist with application creation and optimization.

Challenges
  • To grow the Lab Automation business in a competitive landscape.
  • On site and remote problem solving
  • Ensuring post sale activities meet timeline requirements
  • Negotiating the availability of internal resources to produce seamless installation, training and on-going support.
  • Developing new and innovative ways to reach customers
  • Building report with potential customers
  • Over-coming any customer concerns about the quality of the product and efficiency of our service
  • Develop close working relationships with sales team members
Core Competencies:
  • Two years or more experience on working in the field of Sales/application/Product management.
  • MS or PhD degree preferably in the area of molecular biology, biochemistry or cell biology
  • Experience working with instrumentation in a trouble-shooting capacity
  • Ability to effectively manage time and priorities
  • Exceptional organization skills
  • Fluent skills of speaking and written communication in English
Good to Have:
  • Familiarity with protein expression, molecular biology, cell biology and various screening techniques
  • Aptitude to learn new systems and retain technical information
  • Familiar with computer language & networking


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