Careers at ThermoFisher Scientific


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Job ID :
Location :
United Kingdom - Crawley
Job Description

Shift Pattern : 07.30 to 16:00 / 14:30 to 23:00

Key Responsibilities

Client Customer Service

  • Responsible for client interfacing via both phone and electronic correspondence such as email for compliance related issues on import/export procedures
  • Responsible to confirm with client terms of sale and carriage
  • Responsible for problem resolution for clients & overseas partners
  • Responsible for quoting of consignments
  • Responsible for setting up new customers

Consignment Processing

  • Responsible to ensure pickup/recovery of consignments are completed accurately within time parameter
  • Responsible for routing of consignments via air carrier, ocean line or ground carrier for cost effectiveness and within time perimeters established
  • Responsible for arranging consignments for tender to selected carrier
  • Responsible to ensure clearance of consignments are completed and required documentation received from customs broker

Documentation, Tracking and Billing

  • Responsible for creation of consignments documentation
  • Responsible for tracking of consignments and updating status history into all systems
  • Responsible for monitoring the P & L of consignments

We are looking for self-starting Project Managers who posses an advanced education and several years of customer service experience and a proven track record of building relationships with and providing outstanding service to customers/clients. You are also experienced in the parallel handling of large, multi-national projects.

You possess a proven track record in Supply Chain Management, Distribution & Logistics and you are fluent in English and preferably in German. Your communication skills are outstanding and you stand the course even under tough time constraints. You focus on quality and adhere to ‘just-in-time’. You enjoy working with challenging demands and relish multi-tasking and a dynamic, multi-cultural environment.

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