Careers at ThermoFisher Scientific


International Women's Day

Thermo Fisher Scientific celebrates our women in leadership.

Sue Lambert

Sr. Director of Customer Experience, Corporate
Waltham, MA


Sue has been growing with Thermo Fisher for 26 years! Her career path includes TS Rep to TS Manager (also overseeing Customer Service and Applications)... “then a stint doing Quality and Service Operations, VP of Sales & Marketing, and then onto a role as a Customer Advocate for LED which led me to Corporate Customer Experience.” Whew!


Authenticity (people won't sign on to your ideas if they don't know and trust you), communication (helping everyone to see the reasons behind a plan), work ethic (I would never ask of others something I'm not willing to do myself), and customer focus (I've been serving customers since my college job days).


Self promotion and managing up. “This skill helps raise awareness of one's capabilities, but it doesn't always happen as organically as it should. Sometimes you need to exercise this muscle on your own behalf.”


To get where she is today, Sue took on lots of extra assignments and tasks to drive efficiency within her various organizations. “No one has time for continuous improvement, you have to make it. Even when you're too busy fixing all the broken things, if you don't focus on some preventive measures, the problems will overtake you.”


“Know your worth! You have value to the organization, but sometimes it won't be obvious to yourself or others. Review and update your resume regularly and it will help you to see all that you've accomplished and better define your worth. When in doubt, go on an interview!”


Persistent, Flexible, Authentic, Tenacious

About Thermo Fisher Scientific

As the world leader in serving science, we empower our people to advance innovative technologies, develop meaningful solutions, and build rewarding careers. With revenues of $20 billion and the largest investment in R&D in the industry, we give our 65,000 extraordinary minds the resources and opportunities to make significant contributions to the world.

We are honored to have been recognized by the Women's Choice Award on their lists for "Best Companies for Millennial Women" and "Best Companies to Work for Women" for our commitment to helping women grow professionally and advance their career, while also catering to their lifestyle.

We’d like to thank our Women’s Employee Resource Group for providing the content for this year’s #IWD2018 campaign, and for continuing to build a corporate culture that supports the development of women. #PressForProgress

Our mission is to enable our customers to make the world healthier, cleaner and safer.

About Thermo Fisher Scientific

Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, with revenues of more than $20 billion and approximately 65,000 employees globally. Our mission is to enable our customers to make the world healthier, cleaner and safer. We help our customers accelerate life sciences research, solve complex analytical challenges, improve patient diagnostics, deliver medicines to market and increase laboratory productivity. Through our premier brands - Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific and Unity Lab Services - we offer an unmatched combination of innovative technologies, purchasing convenience and comprehensive services.

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