Patient & Site Services
Exceptional work environment
We seek dedicated professionals passionate about clinical research and committed to delivering quality experiences. We offer a dynamic and supportive environment with clear career pathing where your expertise can make a significant impact.
Patient-first approach
We are committed to understanding and optimizing each step of the patient journey to provide opportunities for more patients to engage in clinical research.
Global Reach
Our global team of nurses, pharmacists and other healthcare experts apply in-depth knowledge and patient-care experience to positively affect patients’ lives in a professional setting
Medical Communications
Serving patients, their caregivers, and providers is our first priority and on the frontlines of each interaction are our top-quality team members. From pharmacists to nurses to various life science contact center associates, each is trained to listen, engage, and problem solve —all with accuracy and empathy.
The Medical Information Associate & Specialist positions provide technical and medical information, and/or perform intake of adverse events / product complaints with high-quality customer service. They are responsible for analyzing and researching inquiries and documents interactions according to organizational, customer and regulatory guidelines. The information provided will be given to a level in parallel with the individual’s expertise, experience and training
Trialmed
Trialmed is the clinical research destination of choice for patients and healthy volunteers due to its patient-first approach, extensive access to patients, and reliable enrollment outcomes. We offer extensive early development services with a dedicated team, and a large suite of offering. In addition, we offer Home Trial Services for the ultimate in-patient flexibility to support clinical trial visits at the patient’s preferred location. Our flexible clinical trial solutions scale to meet sponsors' needs and budgets, providing a best-in-class site network from Phase I to Phase IV.
“My combined experience as a floor Nurse and as an Education Director helped me quickly adapt to a role in the Medical Communications team. Reacting quickly to patient conditions or to students’ needs helped me develop the skills I needed to thrive in the ever-changing world of Medical Communications! I love that being a Medical Information Specialist - Nurse means that I must continuously adapt and face new challenges; it keeps me sharp and on my toes! I love the opportunities to learn and to mentor others. Also, I must say that I particularly enjoy being able to work from home!”
Vanessa, Medical Information Specialist - Nurse, Montreal, Canada
"I have felt very supported within the company. Anything that I have asked to try professionally has been accepted. There have been huge, broad learning experiences. The only thing you have to do is go search for growth opportunities within the company. I absolutely love this company."
Elizabeth, Medical Information Associate
“From the initial interactions with talent acquisition and operations leaders, I immediately felt attached to the company and its values. Almost 5 years later, I am certain this was the right choice for me.
The most fulfilling part of my role is interacting with people. It is my belief that every interaction is mutual learning and development. Running operations as Associate Directоr is a continuous “give and take” cycle which requires, amongst many other practical skills and competences – commitment and passion for excellence.”
Gergana, Associate Director Operations, Medical Communications | Sofia, Bulgaria
"After 21 years in clinical research, including roles across CROs, NHS sites, and private SMOs, I can confidently say that Trialmed is exceptional. This is an organization that recognizes potential, invests in people, and encourages growth aligned with individual strengths. We don’t just strive for excellence in our studies- we make a difference in how we support and develop our people."
Kavitha, Senior Manager, Operational Compliance
"I enjoy working at Thermo Fisher because it fosters innovation, values collaboration, and aligns with its vision to make the world healthier, cleaner, and safer while supporting meaningful scientific and professional growth"
Manas Gupta, Manager, CDM Programming
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