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Sr Site Specialist (Waterford)

Location Remote, アイルランド Job Id R-01300174 Job Type フルタイム Category カスタマーサポート・テクニカルサポート Remote すべてオンサイト
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JOB DESCRIPTION

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Adherence to all Good Manufacturing Practices (GMP) Safety Standards、 Cleanroom: no hair products, jewelry, makeup, nail polish, perfume, exposed piercings, facial hair etc... allowed、 Laboratory Setting、 Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)、 Warehouse

Job Description

Location: Please be aware this is a site based role at our client's premises which is based in Waterford 5 days per week.

Thermo Fisher Scientific is seeking a Senior Site Specialist to contribute to meaningful projects, like cancer cures, environmental preservation, and food safety. Join our collaborative team that values integrity, innovation, and supports your career aspirations.

Unity Lab Services offers a comprehensive solution for coordinated lab service, support, and supply management. Our tailored service offerings and experienced service experts have the flexibility to effectively meet our customer's laboratory business needs.

How will you make an impact?

As a Senior Site Specialist, you will work on behalf of Thermo Fisher Scientific at our customer site. Responsibilities will include material handling, shipping/receiving, glassware washing, and administrative duties. There is a requirement to engage in small projects, process evaluations, and improvements related to supply chain and customer service. Building a positive relationship with our customer is essential.

Daily duties:

  • Make on-site program replenishments and disbursements. Perform stockroom duties including receiving, put-away, stock rotation, cycle counts, and other functions according to customer requirements.
  • Order Management: Order entry, order expediting, and customer service support.
  • Chemical Management: Receive, register, and track chemical containers.
  • Glass Wash Operations: Pick up glassware from labs, replace with clean glassware, perform glass wash sterilization processes, and inspect glassware.
  • Follow well-defined Best Practices, SOPs, and work instructions.
  • Prepare for customer meetings.
  • Embrace Practical Process Improvement (PPI) methodologies to improve customer and internal processes.
  • Support new customer additions and storerooms.
  • Represent Thermo Fisher Scientific professionally and positively throughout customer locations.
     

How will you get here?

Education

  • Secondary School Leaving Certificate.
  • Microsoft Office is beneficial.
     

Experience

  • Experience working in a warehouse or inventory role is essential.
  • Demonstrate verbal, written, and presentation skills.
  • Ability to work with people from different cultures and backgrounds.
  • Friendly, self-motivated, and customer-minded.
  • Operating skills to use handheld scanners and learn to enter data in various systems.
     

Knowledge, Skills, Abilities

  • Read, write, and speak English fluently.
  • Demonstrated ability to deliver excellent customer service.
  • Ability to enter data into various computer systems.
  • Proficient multi-tasking and time management skills.
  • Display a high level of confidentiality for both customer and Thermo Fisher Scientific.
  • Possess strong communication skills and customer focus to deliver excellent customer service, including maintaining a professional appearance at all times.
  • Ability to work independently at customer locations.
  • Extensive walking may be required.
  • May pass through areas where chemical-based allergens are in use.
  • Must be able to lift, push, and pull 15-20 kg consistently; may be required to lift 20 kg.
  • Some areas require steel-toe shoes, bump hats, and/or safety glasses.
  • Ability to work beyond normal business hours and overtime as required.
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