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Field Applications Engineer III (Bay Area)

Location Remote, カリフォルニア州, アメリカ合衆国 Job Id R-01307330 Job Type フルタイム Category カスタマーサポート・テクニカルサポート Remote フルリモート
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JOB DESCRIPTION

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Cleanroom: no hair products, jewelry, makeup, nail polish, perfume, exposed piercings, facial hair etc... allowed

Job Description

The Semiconductor Business Unit provides solutions in pathfinding, yield learning, and failure analysis of semiconductor processes and manufacturing. Our broad range of high-performance microscopy workflows provides critical data at the micro-, nano-, and picometer scales. Combining hardware and software expertise in electron, ion, and light microscopy with deep application knowledge in semiconductor technology, the team is dedicated to the pursuit of discovery. Our employees work with companies on the forefront of semiconductor innovation as they develop and characterize the processes that will lead to the technologies of tomorrow.

The Mission

The Semiconductor Field Applications Team provides technical expertise to top leading semiconductor companies developing groundbreaking products and processes using our innovative microscopy technology. The Applications team works at the intersection of the product team, the account team, and the customer to grow our business and ensure the success of our customers.

Key Results are:

· Support for new product introductions at customer sites, working with customer engineers to integrate our technology into their workflows in the lab and fab for failure analysis, characterization, and metrology.

· Application development and training to ensure that users can extract the full value of our technology and achieve the best possible results

· Collaborative development of new processes and applications as the customer technologies evolve.

How you will make an impact

The Field Applications Engineer is the technical professional responsible for enabling our industry customers in the integration of our tools into their processes supporting the development and production of semiconductors and related technologies.

What you will do

· Provide on-site professional technical support, primarily in California and North America.

· Develop innovative solutions to customer challenges.

· Support tool acceptance and new technologies on location and in coordination with the product and service teams.

· Develop positive relationships with our customers as the technical partner for solving their challenges, explaining our technology, and assisting with application development.

· Coordinate closely with internal product, engineering, marketing and account teams on product acceptance and development.

· Provide detailed technical feedback to the product teams on customer needs and product performance in the field.

How will you get here?

This position is ideal for a creative and dynamic technologist with a focus on innovation and customer happiness. The successful candidate will possess the following combination of education and experience:

· Minimum of 5+ years of hands-on experience with Dual Beam, focused ion beam scanning and electron microscopy (FIB/SEM) and an undergraduate degree in a related field.

· Metrology experience within the semiconductor industry

· Understanding of semiconductor processing, statistical process control, device physics, and failure analysis techniques

· Experience with coding or scripting (C#, Python, MATLAB, etc.) is a plus.

· Excellent, clear communication skills and the ability to nurture positive, productive relationships with customers.

· Excellent problem-analysis and solving skills

· Ability to travel both domestically and internationally (up to 30%) and possession of a valid passport.

Compensation and Benefits

The salary range estimated for this position based in カリフォルニア州 is $90,900.00–$140,000.00.

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

  • A choice of national medical and dental plans, and a national vision plan, including health incentive programs

  • Employee assistance and family support programs, including commuter benefits and tuition reimbursement

  • At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy

  • Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan

  • Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards

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