Medical Communications

Medical Communications
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Within Medical Communications, we improve patient health by supplying medical information services to our customers, patients and healthcare providers. We engage with healthcare professionals, regulatory agencies and pharmaceutical customers to help them navigate regulatory and compliance requirements around the world. We manage medical information inquiries, document adverse events and product complaints, report product launches, prepare standard responses to inquiries and develop process improvements for customer implementation.

What our team offers:

Direct, one-on-one patient contact
 Our global team of nurses, pharmacists and other healthcare experts apply in-depth knowledge and patient-care experience to positively affect patients’ lives in a professional setting.
Established schedule
 We offer calm, structured environments with collaborative, team-based mindsets. Along with consistent, established schedules, we build lasting partnerships with customers through respect and earn trust with patients.
Mentorship, licensure and career pathways
 Develop your skills through access to innovative technology, structured mentorship and comprehensive training - including licensure and continuing education programs - in a post-approval environment. You will have clear career progression pathways and opportunities to expand your industry experience.

What area interests you?


  • Medical Information Specialist
  • Medical Information Specialist – Registered Nurse (RN)
  • Medical Information Associate
  • Customer Assistance Specialist
  • Workflow Management Associate
  • Manager, Associate Director and Director

Hear from our colleagues:
"I have felt very supported within the company. Anything that I have asked to try professionally has been accepted. There have been huge, broad learning experiences. The only thing you have to do is go search for growth opportunities within the company. I absolutely love this company."
Elizabeth, Medical Information Associate
“My combined experience as a floor Nurse and as an Education Director helped me quickly adapt to a role in the Medical Communications team. Reacting quickly to patient conditions or to students’ needs helped me develop the skills I needed to thrive in the ever-changing world of Medical Communications! I love that being a Medical Information Specialist - Nurse means that I must continuously adapt and face new challenges; it keeps me sharp and on my toes! I love the opportunities to learn and to mentor others. Also, I must say that I particularly enjoy being able to work from home!”
Vanessa, Medical Information Specialist - Nurse, Montreal, Canada
“From the initial interactions with talent acquisition and operations leaders, I immediately felt attached to the company and its values. Almost 5 years later, I am certain this was the right choice for me.  

The most fulfilling part of my role is interacting with people. It is my belief that every interaction is mutual learning and development. Running operations as Associate Directоr is a continuous “give and take” cycle which requires, amongst many other practical skills and competences – commitment and passion for excellence.” 
Gergana, Associate Director Operations, Medical Communications | Sofia, Bulgaria
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