Within Medical Communications, we improve patient health by supplying medical information services to our customers, patients and healthcare providers. We engage with healthcare professionals, regulatory agencies and pharmaceutical customers to help them navigate regulatory and compliance requirements around the world. We manage medical information inquiries, document adverse events and product complaints, report product launches, prepare standard responses to inquiries and develop process improvements for customer implementation.
What our team offers:
Direct, one-on-one patient contact
Our global team of nurses, pharmacists and other healthcare experts apply in-depth knowledge and patient-care experience to positively affect patients’ lives in a professional setting.
We offer calm, structured environments with collaborative, team-based mindsets. Along with consistent, established schedules, we build lasting partnerships with customers through respect and earn trust with patients.
Mentorship, licensure and career pathways
Develop your skills through access to innovative technology, structured mentorship and comprehensive training - including licensure and continuing education programs - in a post-approval environment. You will have clear career progression pathways and opportunities to expand your industry experience.
What area interests you?
Medical Information Specialist
Medical Information Specialist – Registered Nurse (RN)
Medical Information Associate
Customer Assistance Specialist
Workflow Management Associate
Manager, Associate Director and Director
Hear from our colleagues:
"I have felt very supported within the company. Anything that I have asked to try professionally has been accepted. There have been huge, broad learning experiences. The only thing you have to do is go search for growth opportunities within the company. I absolutely love this company."
Elizabeth, Medical Information Associate
“My combined experience as a floor Nurse and as an Education Director helped me quickly adapt to a role in the Medical Communications team. Reacting quickly to patient conditions or to students’ needs helped me develop the skills I needed to thrive in the ever-changing world of Medical Communications! I love that being a Medical Information Specialist - Nurse means that I must continuously adapt and face new challenges; it keeps me sharp and on my toes! I love the opportunities to learn and to mentor others. Also, I must say that I particularly enjoy being able to work from home!”
Vanessa, Medical Information Specialist - Nurse, Montreal, Canada
slide 8 of 8 Working in Practical Process Improvement (PPI), I help departments run more efficiently. I do this by teaching new tools and helping teams implement new approaches to their processes. This role is rewarding in that it allows me to interact with all departments on site and learn about all the amazing work going on at Thermo Fisher Scientific. One of the best aspects of my job is working at a company with such a large product portfolio. There’s a wealth of resources within the company, which allows for greater growth potential—both in product development and career paths. At the end of the day, my work helps our departments. This allows for greater quality products, at more affordable prices, with shorter lead times—all of which increases accessibility to customers and helps make the world a healthier, cleaner and safer place. Sheri, PPI Business System Specialist III
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