Manager, Account Management

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As the world leader in serving science, our work is more than something that fills our days – what we do has great purpose. Our industry-leading scale means unparalleled commercial reach, unique customer access and a global footprint. Our broad customer base, from research to clinical to commercial production means you can have a broad and meaningful impact here at Thermo Fisher Scientific. All while working in an environment where you will be supported, valued and rewarded for your performance.

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JOB DESCRIPTION

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

RESPONSIBILITIES

You will be part of CMD (Chromatography and Mass Spec Division) of the Thermo Fisher Scientific Korea. In this role you will proactively manage team, accounts and focus on selling the Chromatography and Mass Spectrometry instruments into industry marketmarket in South Korea.

You will be proactively developed sales opportunities and optimally conduct and implement sales strategies to achieve and exceed quota targets within the territory.

Responsible for developing customer relationships and maintaining their satisfaction
Ensure timely response to all customer requests
Identify market trends and customer needs and implement optimum solutions in order to generate new pipeline and opportunity
Work with product specialist, application scientists and service engineers to ensure seamless customer experience and satisfaction.
Develop new customers and new opportunities proactively and independently
Work collaboratively with not only CMD commercial but all our Thermo product and service team as a One team
Develop and implement strategic sales plans to achieve company objectives and sales quota.
Analyze sales data and market trends to make informed business decisions and adjust strategies accordingly.
Prepare and present sales reports and forecasts to senior management.
Handle raised customer issues and work towards quick and effective resolutions.
Ensure compliance with company policies and industry regulations.

REQUIREMENTS

Bachelor's degree in chemistry, chemical engineering, physics or equivalent.
Sales representative with proven experience; Chromatography and/or Mass Spectrometry instruments.
Experience and knowledge on Chromatography, Spectroscopy and Mass are preferred.
Ability to prioritize activities that achieve sales goals, good time and territory management skills.
Good computer skills with proficiency in MS Office products such as Word, Excel, PowerPoint and Outlook.
Must possess a valid driver's license and be able to travel both by ground and air carrier
Transparency, Integrity and Passion
Driven and responsible with a focus on achieving targets and producing effective results
Good communication skill with customers and colleagues
Fluent or native in Korean is required, Fluent in English is plus