Sr Manager, Quality

Work Schedule

Environmental Conditions

Job Description

Manager, Sr. Quality

At Thermo Fisher Scientific team, you’ll discover impactful work, innovative thinking and a culture dedicated to working the right way, for the right reasons - with the customer always top of mind. The work we do matters, like helping customers find cures for cancer, protecting the environment, making sure our food is safe and delivering COVID-19 solutions. As the world leader in serving science, with the largest investment in R&D in the industry, our colleagues are empowered to realize their full potential as part of a fast-growing, global organization that values passion and unique contributions. Our commitment to our colleagues across the globe is to provide the resources and opportunities they need to make a difference in our world while building an exciting career with us.

Location/Division Specific Information

Discover Impactful Work:

This position is the Site Quality Leader in Rockford. Reporting to the PCA Quality Director.

Business Unit portfolio includes a variety of regulated and non-regulated products and services including, but not limited to, Antibodies, Cell Imaging, Immunoassays, ELISA, Protein Gel Electrophoresis, Western Blotting, Reporter Gene Assays, and more.

A day in the Life:

Quality Manager leads a team of approximately 20 Quality professionals. This position partners closely with the (PCA) Quality Director and Site Director of Operations on critical initiatives and customer relationships. In addition, this position is on the Site Leadership Team and should have strong working and collaborative relationships with Operations, R&D, Commercial, and Customer Service.

The Site Quality Leader provides direct oversight of the Quality Management System (ISO 9001) deployment and success.

• Provide quality oversight and assistance to other sites supplying product to PCA including Carlsbad, CA, Vilnius (Lithuania) and Eugene, OR, and others.
• Serve as Quality member of Product Approval Committees for new product development projects to ensure high-quality product performance in the market for Rockford.
• Serve Rockford Leadership team as Quality Representative and ensuring Quality is included in the Operations strategy.
• Serve as a conduit for the Business and Operation teams to ensure all functions understand each other’s perspectives.
• Work directly with PCA customers and other functions to resolve customer concerns/complaints.
• Perform all job duties consistent with the 4-I values (Integrity, Intensity, Innovation, and Involvement).

Keys to Success:

• Ability to drive improving customer fulfillment through leading quality teams and overseeing, through a matrix reporting structure, the site activities impacting product quality.
• Manage a mix of research and regulated Quality System requirements, which extend from monitoring and acceptance of incoming raw materials through final production release.
• Ensure company activities and implement systems to both company quality standards and applicable regulations.
• Ability to influence and build an environment to encourage and promote adherence to Quality Assurance policies and requirements.
• The role requires internal and external representation of the quality system and its requirements. This customer facing role requires excellent interpersonal and communication skills in addition to attention to detail and a strong sense of urgency.

Education

• Bachelor's Degree required.

Experience

• Minimum 8-10 years of industry experience in Quality Assurance and/or Quality Control with similar leadership experience.

Travel Requirements

• None

Knowledge, Skills, Abilities

• Works strategically to realize organizational goals
• Ability to gain clear agreement and commitment from others by persuading, convincing and negotiating
• Takes ownership for actions, projects, and people; provides others with a clear direction

• Sets high standards for quality and compliance
• Relationship builder
• Proven ability to build teams and reconcile conflict

• Communicates effectively, projects credibility
• Comfort with ambiguity and ability to mentor others through it

Physical Requirements

Required to stand, walk and sit; talk or hear, both in person and by TEAMS; reach with hands and arms. Regularly required to stoop, kneel, bend, crouch and lift up to 25 pounds.

Our Mission is to enable our customers to make the world healthier, cleaner, and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation, and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation, and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Apply today! http://jobs.thermofisher.com

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Compensation and Benefits

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

• A choice of national medical and dental plans, and a national vision plan, including health incentive programs

• Employee assistance and family support programs, including commuter benefits and tuition reimbursement

• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy

• Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan

• Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards