Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Job Description
The Global Strategic Account Manager is part of the commercial organization supporting the BioProduction Group portfolio which provides biopharmaceutical customers with integrated solutions across the entire bioproduction workflow.
Our technologies include: Cell Culture; Cellular Medicine; DS Chromatography solutions ; Pharma Analytics; Single Use Technologies; Production Chemicals , process liquids , and GMP Supply Chain Services.
This position leads the corporate relationships with BioProduction (BPG) Core strategic customers and partners and reports to the Global Director BioProduction Core Accounts.
A Day in the Life:
- Maintain and develop strategic relationships, enhancing corporate relationships and business with prioritized clients.
- Focus on moving up the value chain at strategic accounts and developing peer-to-peer relationships across functions.
- Driving growth and leading high value business opportunities and projects
- Coordinate division-wide resources to provide comprehensive solutions, based on the entire product and services portfolio across all BPG and regions.
- Ensure alignment of strategy and collaboration between the customer and BPG in order to build effective alliances, based around a multi-year plan to increase business and value delivered.
- Lead in a matrix structure by:
- coordinating current teams that deal on the field with customers. Lead thru dotted lines 10-15 customer facing Account Managers from our various divisions within a multi-cultural environment.
- Organizing and facilitating the involvement of other cross-functional teams (ie. Quality, Supply Chain, Operations, etc) as necessary to lead a successful account relationship.
- Negotiate with knowledge and capacity in dealing with highly complex relationships with clients (which could be at the same time customer / partners / competitors / suppliers) within a multi-cultural context.
- Understand the life Bioprocess industry and market trends, as well as readily assimilate technical knowledge and translate into business opportunities.
- Experience creating Strategic Account Plans and/or use of 'Gold Sheets' as part of standard work procedure.
Keys to Success:
Education
- Bachelor’s degree in the life sciences or equivalent experience
- Advanced scientific degree and an MBA preferred
Experience
- 7 plus years' experience with strategic account management for large and complex accounts.
- Experience and proven track record to negotiate contracts including global multiyear agreements for all BPD business segments. Knowledge of professional processes in place at BPD support departments (B2B, Pricing, Finance, Customer Care, Quality, Supply Chain).
What's in it for you?
We offer competitive remuneration, bonus scheme, healthcare, company pension, and a range of employee benefits!
Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation.
Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.
