If you believe you were a victim of a scam involving a job opportunity at Thermo Fisher Scientific, report your concerns here

Sr Customer Service Representative
Share job link
Work Schedule
Standard (Mon-Fri)Environmental Conditions
OfficeJob Description
Header
Fisher Scientific Malaysia is one of the well-established service providers in offering various scientific product portfolios to local market to support applications such as research and development, quality assurance, pilot plant and some level of production scale. The versatility of the product offering allows the company to serve into a vast market segmentation which ultimately meeting our Organization Mission in making the world healthier, cleaner and safer. Customer Service is playing an important role to coordinate and complete the end to end process in commercial operation and contributing in a team work to deliver excellent customer experience and achieving company annual revenue commitment.
POSITION SUMMARY:
To support sales activities through quotations, tenders, managing e-platforms for tender submission & e-bidding,
Handling of enquiries from various media & sources & managing customers’ orders till delivery.
Key goal is to meet the needs of business and customers with efficient and effectiveness, and ultimately to Achieve customer satisfaction, customer-centric focus and goals/AOP set by the company.
Minimum Requirements/Qualifications:
- Degree / Diploma in Science related field is preferred.
- At least 1 to 2 year of experience in Customer Service and order processing (handling end to end transactions in Quote to Bill) is preferred.
- Proficient in BM & English communication and written skills.
- Preference is proficient in SAP system.
- Proficient in MS Excel and other Microsoft Office applications
- Able to work independently and work well in a team environment.
- Positive attitude and willing to learn
- Ability to multi-task, prioritize and time management in order to meet customer commitments in a fast-paced and dynamic environment
Rockford, IL


Suwanee, GA

Get tailored job recommendations based on your interests.
Hi ${profileData.firstName ? profileData.firstName : 'User'}, you've got a
Match score for this job is unavailable at this moment
Find out how well you match
this job
RESUME UPLOADED!
Choose your path!
Oops invalid format...
Oops...
${widgetBundle['resumeUploadedMessage'] | pht:{"resumeName": profileData.resumeName}}
But we noticed below information is missing from it.
Please complete the following:
Please complete the following:
We noticed below information is missing from it.
Please complete the following:
Please complete the following:
${widgetBundle['resumeUploadedMessage'] | pht:{"resumeName": profileData.resumeName}}
Sign in and keep your data for future visits
Great!
you will lose your personalized job recommendations
Watch our Customer & Technical Support Videos:



Discover our Customer & Technical Support Stories:
Hear from our colleagues in Customer & Technical Support:




