Nos aseguraremos de que las personas con discapacidades reciban adaptaciones razonables para participar en el proceso de solicitud de empleo o entrevista de trabajo, para que puedan ejercer las funciones de trabajo esenciales y recibir otros beneficios y privilegios del empleo. Comuníquese con nosotros para solicitar una adaptación.
Field Service Engineer II
Share job link
Work Schedule
Standard (Mon-Fri)Environmental Conditions
Able to lift 40 lbs. without assistance, Fluctuating Temps hot/cold, Loud Noises (Equipment/Machinery), Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Various outside weather conditions, Will work with hazardous/toxic materialsJob Description
As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
Location/Division
Territory: up to 75% travel in territory (Chicago, IL and surrounding regions, Nationwide travel)
The Chemical Analysis Division (CAD) provides a broad mix of analytical instruments and services to a diverse range of end-user markets including Safety & Security, Environmental, Food Safety, Life Sciences, Medical, Energy, Spectroscopy and Minerals and Mining. Its instruments are used worldwide in various settings, both in the field and on the line, where customers value adaptability, reliability, and ease of use. CAD operates within a global footprint with more than 4,000 colleagues, delivering product solutions to customers that allow for confident, on-the-spot decision-making. CAD, part the Analytical Instruments group and is comprised of three business units:
- Measurement Control and Sample Identification
- Environmental and Process Monitoring
- Production Process and Analytics
- Bulk Elemental Analysis
The position supports the Bulk Elemental Analysis business unit. This business drives value for our customers by enabling them to:
- accelerate production,
- improve product quality,
- make process decision faster,
- and protect their brands
We manufacture high-quality analytical, product inspection, bulk weighing, and compliance solutions and serve multiple sectors with a focus on:
- Clean Energy (battery manufacture & minerals production),
- Food Safety (Product inspection and food packaging), and
- Infrastructure (cement, mining & metals).
Product Inspection
In-line inspection and monitoring solutions to ensure safety, quality, and production efficiency by detecting physical contaminants, validating net content, verifying product integrity, and analyzing constituents. We supply systems worldwide to over 35,000 customers including the majority of the top 50 food companies. More... www.thermofisher.com/productinspection
PGNAA & Minerals Processing Elemental Analyzers
When the world leaders in cement production, energy production (coal), and mining are concerned about the quality of the raw materials they process or consume, they call on Process Analytics
www.thermofisher.com/minerals
Imaging
Our imaging product line of X-ray sources is crafted to provide accurate and consistent results for a variety of applications including high-resolution imaging and automated X-ray inspection on high-throughput production lines. https://www.thermofisher.com/search/browse/category/us/en/90207163/x-ray+sources+and+systems
Bulk Elemental Analysis (BEA)
For more than 85 years, the Thermo Fisher Scientific Ecublens site in Switzerland has been a global supplier of spectrochemical instruments for major industries such as metallurgy, transportation, cement, mining, food, pharmaceuticals, chemicals, petroleum and batteries. We offer unparalleled capabilities in optical emission spectroscopy (OES), x-ray florescence (XRF), and x-ray diffraction (XRD), and spectrometer automation (SMS).
What will you do?
You will provide complete services on Spectroscopy instruments: optical emission spectroscopy (OES), x-ray florescence (XRF), and x-ray diffraction (XRD) including installation, repairs, preventative maintenance, and instrument qualifications. In addition to working with our customers, you will also regularly engage with other team members, sales, technical support, and engineering.
- Perform on-site installation, repair, maintenance, qualification, and validation of optical emission spectroscopy (OES), x-ray florescence (XRF), and x-ray diffraction (XRD) systems.
- Use customer management software to resolve service calls, control parts inventories, and complete job tasks.
- Inspect malfunctioning products, analyze inspection findings to detect the source of problem, and recommends repair, replacement, or other corrective action.
- Provide a communication link between the customer and the company to help ensure that effective service is provided to the customer.
- Develop and conduct training on the safe operations of the equipment and demonstrates skills to trainees, including both team members and customers.
Minium Education & Experience
- High school diploma and 2+ years hands-on experience as a Service Engineer, particularly working with analytical instrumentation. Working experience with optical emission spectroscopy (OES), x-ray florescence (XRF), and x-ray diffraction (XRD) is a strong plus or Bachelor’s degree in Sciences, Engineering or related field with 0 years’ experience.
Proficiencies
- Customer oriented.
- Technical knowledge of scientific equipment or related technology based equipment.
- Effective interpersonal communication and ability to establish good customer rapport
- Ability to prioritize service requests and produce clear and concise documentation
- Ability to work independently within a customer location. Minimal direct supervision required.
Travel & Physical/Environmental requirements:
- Ability to travel up to 70% at times within the territory or other areas as needed.
- Physical activities: stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, repetitive motions.
- Ability to safely lift 50 Lbs. with assistance on occasion, and safely lift and carry 25-30 Lbs. continuously throughout the day.
- Environmental conditions: Inside office environment conditions, travel by taxi, train, airplane, noise, hazards, & conditions at customer locations.
- Maintain a valid driver’s license and safe driving record
Benefits
We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!
Compensation and Benefits
The hourly pay range estimated for this position based in Indiana is $28.85–$44.00.This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:
A choice of national medical and dental plans, and a national vision plan, including health incentive programs
Employee assistance and family support programs, including commuter benefits and tuition reimbursement
At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards
Recibe notificaciones de trabajos similares
¡Error!
Recomendaciones de perfil
Trabajos similares
-
Technical Support Specialist (LC/MS) (REMOTE)
Id. del empleo R-01309860
Armed with product and service knowledge combined with friendly energetic customer relationship skills, the LC/MS technical support specialist provides customer support and technical assistance to cus...
-
Engineer II, Field Service (TEM, SEM, FIB) - Iowa/Nebraska Remote
Id. del empleo R-01307898
Engineers investigate and improve operational quality of system equipment; Transmission Electron Microscopy (TEM), Scanning Electron Microscopy (SEM), Small/Large Dual Beam (SDB/LDB); instruct custome...
-
Field Service Engineer III (HPLC & Mass Spec) - Chesterfield, MO
Ubicación Saint Louis, Misuri, Estados Unidos Id. del empleo R-01306369
This position is responsible for leading all aspects of field service support including customer relationship management, service backlogs, inventory, and resolution of customer complaints. Promptly a...
-
Media & Buffer Prep Specialist
Ubicación Madison, Wisconsin, Estados Unidos Id. del empleo R-01303512
Without assistance, Laboratory Setting, Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc. Depending on area of building, pe...
-
Supervisor, Field Service
Ubicación Chicago, Illinois, Estados Unidos Id. del empleo R-01305621
As a Field Service Supervisor, you will lead all aspects of field service support, customer relationship management, and provide direct feedback to our Team. You will collaborate with multiple Service...
-
Program Manager, Customer Site
Ubicación Indianapolis, Indiana, Estados Unidos Id. del empleo R-01308188
Work in concert with customer management and Thermo Fisher Scientific sales team to ensure that all requirements and service metrics, as outlined in the current contract/agreement, are met on a consis...
-
Lead Site Specialist
Ubicación Rochester, Míchigan, Estados Unidos Id. del empleo R-01303898
Order Management: Order entry, expediting, monitoring, customer service support, etc. 4 years of related experience in inventory management and customer service (within a laboratory setting is helpful...
-
Site Specialist II
Ubicación Indianapolis, Indiana, Estados Unidos Id. del empleo R-01309115
Use inventory/order management electronic systems to perform the following activities: on-site program replenishments and disbursements, receiving, put-away, stock rotation, cycle counts, order entry...
-
Site Specialist I - Stockroom Coordinator
Ubicación Indianapolis, Indiana, Estados Unidos Id. del empleo R-01304180
Works primarily at customer locations, in office environment to include cubicles and/or in and around shipping/receiving docks, stock rooms, storage locations and laboratory environments. Performs sto...
Los solicitantes de empleo también vieron
Nos aseguraremos de que las personas con discapacidades reciban adaptaciones razonables para participar en el proceso de solicitud de empleo o entrevista de trabajo, para que puedan ejercer las funciones de trabajo esenciales y recibir otros beneficios y privilegios del empleo. Comuníquese con nosotros para solicitar una adaptación.