Senior Site Specialist

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Able to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Cold Room/Freezers -22degreesF/-6degrees C, Laboratory Setting, Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Strong Odors (chemical, lubricants, biological products etc.), Various outside weather conditions, Warehouse

Job Description

• Job Description
• As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner, and safer.
• Location/Division Specific Information
• How do we make an impact?
• Unity Lab Services provides a single source for coordinated lab service, support, and supply management. Our customized service offerings and outstanding service guides have the flexibility and experience to uniquely address our customer’s laboratory's business needs.
• What will you do?
• Use inventory/order management electronic systems to perform the following activities: on-site program replenishments and disbursements, receiving, put-away, stock rotation, cycle counts, order entry and expediting, customer service call resolution, product returns, and backorder processing
• Perform laboratory services, glassware & biological waste processing, chemical inventory receipt/reconciliation, and media preparation
• Proactively raise any customer concerns and/or potential problems and optimally address customer concerns within established resolution timeframes.
• Involvement with safety programs such as hazard identification, inspections and incident reporting
• Engage in process improvement activities
• May perform other responsibilities as assigned by management
• How will you get here?
• Education
• High school diploma or equivalent required.
• Experience
• 2 years of related experience within a laboratory setting is helpful. Experience working in customer service is also a plus.
• Knowledge, Skills, Abilities
• Able to read, write, and speak English fluently
• Strong verbal and written communication skills, and desire to deliver excellent customer service. This includes maintaining a professional appearance and demeanor in all interactions and upholding Thermo Fisher Scientific's values, including confidentiality.
• Possesses a strong desire to serve the customer, and the interpersonal skills to collaborate
• Independently operates handheld scanners to enter data in various systems as needed; as well as analytical skills to reconcile reports.
• Demonstrates computer proficiency including the Microsoft Office suite of software. Uses interpersonal skills to multi-task and meet due dates as needed.
• Physical Requirements / Work Environment
• Works primarily at customer sites, which may require independent work. Work areas may include spaces where chemical-based allergens are in use (such as penicillin, tetracycline, etc)
• Depending on the area of the building, personal protective equipment may be worn, including lab coats, coveralls, hoods, facemasks, hairnets, safety gloves, steel-toe shoes (required for all colleagues), bump hats, and/or safety glasses.
• Regularly required to lift 30 - 40lbs, and up to 50lbs occasionally.
• Regularly use equipment including pushcarts, pallet jacks, mobile cylinders, forklifts, etc. to push/pull up to 100lbs
• Regularly required to stand, walk and conduct manual material handling (twisting, bending, reaching, lifting, etc.) for prolonged periods.
• Ability to work in environments with varied temperatures (cold rooms, outside, etc.)
• Ability to work overtime, as needed.

Benefits

Thermo Fisher Scientific Inc. offers competitive remuneration, healthcare, and a range of employee benefits. We provide employment with an innovative, forward-thinking organization, and outstanding career and development prospects. Join our world-class team and be part of an exciting company culture that stands for integrity, intensity, involvement, and innovation!

Apply today! http://jobs.thermofisher.com

Thermo Fisher Scientific Inc. is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status.

Accessibility/Disability Access

Thermo Fisher Scientific Inc. provides accessibility services for job seekers with disabilities. If you need assistance or accommodations during the application process, please contact us at 1-855-471-2255*.

• If you are a job seeker with a disability and need assistance or accommodation during the application process, please call this dedicated phone line. We will not respond to messages left for non-disability related technical issues or other purposes.

Compensation and Benefits

The hourly pay range estimated for this position based in California is –.

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

• A choice of national medical and dental plans, and a national vision plan, including health incentive programs

• Employee assistance and family support programs, including commuter benefits and tuition reimbursement

• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy

• Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan

• Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards