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Regional Site Specialist

Job Id R-01308812 Job Type Tiempo completo Category Atencion al Cliente y Soporte tecnico Remote Trabajo presencial
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JOB DESCRIPTION

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Able to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Cleanroom: no hair products, jewelry, makeup, nail polish, perfume, exposed piercings, facial hair etc... allowed, Cold Room/Freezers -22degreesF/-6degrees C, Fluctuating Temps hot/cold, Laboratory Setting, Loud Noises (Equipment/Machinery), No contact lens allowed; prescriptive glasses will be provided, Office, Rapid flashing lights, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Standing for full shift, Strong Odors (chemical, lubricants, biological products etc.), Various outside weather conditions, Warehouse, Will work with hazardous/toxic materials, Working at heights

Job Description

Location/Division Specific Information
Boston
**This role is a traveling position covering the Massachusetts region. Travel will be required 70-80% of the time. The ideal employee will be located in either Cambridge or Boston area.
How do we make an impact?
Unity Lab Services provides a single source for integrated lab service, support, and supply management. Our customized service offerings and world-class service experts have the flexibility and experience to uniquely address our customer’s laboratory's business needs.
What will you do?
  • Travel to provide support at multiple customer facilities for scheduled and unscheduled gaps in coverage; in some cases, for extended periods.
  • Inventory Management: Stock room, POU management, dispensing of products, etc.
  • Order Management: Order entry, order expediting, customer service support, etc. Chemical Management Receive, register, and track chemical containers, etc.
  • Glass wash Operations: End-to-end glass wash sterilization processes including inspection of glassware, etc.
  • Dock and shipping management. Drive Process Improvement culture
  • May perform other responsibilities as assigned by management
How will you get here?
Education
High school diploma or equivalent required. Bachelors degree in a related field preferred, or a combination of education and experience that demonstrates the required skills. Military Service/Training in lieu of a degree may also be considered.
Experience
  • Experience working in customer service strongly preferred
  • 1 years of related experience within a laboratory setting is helpful
  • GxP Experience and IATA/DOT certification, knowledge of OSHA General Industry requirements are also a plus
Knowledge, Skills, Abilities
Strong verbal and written communication skills, and desire to deliver excellent customer service. This includes maintaining a professional appearance and demeanor in all interactions and upholding Thermo Fisher Scientific's values.
Demonstrates computer proficiency and possesses intermediate skills in Microsoft Office suite of software. Uses organizational skills to multi-task and meet due dates as needed.
Demonstrates the ability to understand the complexity of various work environments and work safely following all policies and procedures.
Physical Requirements / Work Environment
Work areas may include spaces where chemical-based allergens are in use (such as penicillin, tetracycline, etc.). Depending on the area of the building, personal protective equipment must be worn, including lab coats, coveralls, hoods, facemasks, hairnets, safety gloves, steel-toe shoes (required for all colleagues), bump hats, and/or safety glasses.
Ability to lift 30 - 40lbs daily, and up to 50lbs occasionally.
Regularly use equipment including pushcarts, pallet jacks, mobile cylinders, forklifts, etc. to push/pull up to 100lbs
Regularly required to stand, walk and conduct manual material handling (twisting, bending, reaching, lifting, etc.) for prolonged periods.
Work in environments with varied temperatures (cold rooms, outside, etc.)
Overtime or independently as needed.
Benefits
We offer competitive remuneration, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!
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