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Manager, Project Management

Location Lagunilla, Costa Rica Job Id R-01303438 Job Type Tiempo completo Category Operaciones Remote Híbrido
JOB DESCRIPTION

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

 MAJOR AREAS OF RESPONSIBILITY: 

  • Collaborate with horizontal workstreams to address interdependencies, drive governance, and facilitate regular program and project calls. 

  • Develop the Service Delivery Model and prepare arguments for mid to large-sized projects by translating customer requirements into future states, conducting risk and process readiness assessments. 

  • Collaborate with key program collaborators to ensure successful program implementation across workstreams and businesses. 

  • Evaluate project plans regularly, including reviews of achievements and deliverables, to ensure projects are prepared and of high quality. 

  • Employ fit-for-purpose methodologies to guarantee timely completion of deliverables within budget. 

  • Identify and address customer concerns, partner concerns, actions, and decisions; take ownership of the process for addressing issues and implement strategies to minimize risks. 

  • Prepare and define goals, review achievements, and maintain project plans, resolving complex issues and managing critical path processes. 

  • Ensure clear communication of project outcomes through regular reporting cadences, lead Steering Committee discussions, and effectively communicate project status and results. 

  • Build a strong team of skilled and motivated individuals. 

  • Support and lead cross-functional, geographically distributed project teams to achieve desired outcomes. 

  • Lead and complete assigned projects or defined areas of complex projects, including business transformations, automations, system implementations, migrations, and transitions. 

  • Coordinate a portfolio of projects, handling changes and interventions to maintain the portfolio's progress, and serve as the main point of reference for the overall health and savings pipeline. 

  • Build a culture of excellence in line with Thermo Fisher's values. 

REQUIRED EDUCATION/EXPERIENCE: 

  • Bachelor’s degree required, preferably in a business-related field. 

  • Project Management certification (PMP, Prince2, Agile, etc.) highly desirable. 

  • 5+ years of proven experience managing complex, global programs and project initiatives. 

  • Experience in Finance operations (OTC, PTP, RTR, FA, Inventory) or Customer Service preferred. 

  • GBS experience is highly desirable. 

  • Experience in Agile project management is an advantage. 

  • Proficiency in English (verbal and written). 

Knowledge, Skills, Abilities: 

  • Excellent stakeholder management skills. 

  • Robust project management capabilities with high attention to detail. 

  • Ability to work independently, within a team, and collaboratively across teams. 

  • Excellent presentation, verbal, and written communication skills across all organizational levels. 

  • Good communicator with active listening skills. 

  • Critical thinking and problem-solving abilities. 

  • Proven people management skills in leading project team members, supporting succession planning and team development. 

  • Ability to efficiently cope with change and manage risks and uncertainties. 

  • Capable of prioritizing multiple projects and deadlines simultaneously. 

  • Experience in leading complex, multifaceted projects successfully. 

  • Proficient in workshop facilitation and conveying intricate messages clearly. 

  • Strong interpersonal and negotiating skills. 

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