Sr. EXENT Key Account Manager

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As the world leader in serving science, our work is more than something that fills our days – what we do has great purpose. Our industry-leading scale means unparalleled commercial reach, unique customer access and a global footprint. Our broad customer base, from research to clinical to commercial production means you can have a broad and meaningful impact here at Thermo Fisher Scientific. All while working in an environment where you will be supported, valued and rewarded for your performance.

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JOB DESCRIPTION

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

job Responsibilities

Grow the EXENT business through commercial competence, and educate laboratory physicians/scientists, laboratory managers, procurement specialists, and service companies on the value proposition of EXENT.
Partner with Medical Science Liaisons (MSLs) to collaborate with Key Opinion Leaders (KOLs) across laboratories, professional societies, and patient advocacy groups.
Conduct regular check-ins, business reviews, and performance assessments with clients to measure happiness and understand evolving needs.
Gain, grow, and defend PDX business, closely adhering to revenue growth targets.
Develop and implement sales strategies in collaboration with the EXENT MSL, Marketing, and Management teams, applying Salesforce (SFDC) as a key tool.
Take full ownership of the EXENT sales process, from prospection and funnel management to coordinating partners' help and closing deals.
Work closely with the Country Manager to gain business and lead existing contracts effectively.
Proactively identify and solve problems/objections/blockages to the growth of our business.
Stay updated on laboratory, clinical, and scientific advancements in monoclonal gammopathies, establishing yourself as an authority in the field.
Collaborate with internal departments to ensure a seamless and detailed approach to customer happiness.
Handle complex situations across departments and with external team members, driving the development of study-related documents and high-standard publications.
Manage key accounts as determined by the Management team.
Actively contribute to the Senior Leaders Team within Sales, focusing on ongoing strategy development and budget delivery.

Requirements

Proven experience in sales within the healthcare or laboratory industry.
Strong understanding of scientific and commercial value propositions of the PDX EXENT portfolio.
Outstanding communication and collaboration skills.
Ability to work in complex, multifaceted environments and handle ambitious demands.
Demonstrated ability to build and maintain peer-to-peer relationships with laboratory professionals and procurement specialists.
Experience with Salesforce (SFDC) or similar CRM systems.
Strong problem-solving skills and the ability to anticipate and address issues proactively.
Willingness to travel as required to meet with clients and attend industry events.