Account Manager, EM

Work Schedule

Environmental Conditions

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take a step beyond by developing solutions for some of the entire semiconductor's challenges.

Account Manager, EM

• Location: Giheung and Field

Key Responsibilities:

• Customer Experience Management:
  • Lead Semiconductor accounts to deliver outstanding value.
  • Coordinate sources across the company to ensure outstanding customer experiences.
  • Conduct seminars, training sessions, and pilot programs for new product launches.

• Opportunity Management:
  • Identify and lead business opportunities through cross-divisional communication.
  • Responsible for managing semiconductor accounts by defining and driving sales strategies, ensuring the achievement of bookings, revenues, and business goals
  • Speed up the commercialization of opportunities.

• Offering Management:
  • Provide additional offerings based on customer needs after product sales.
  • Present new products or services to semiconductor customers through joint development.
  • Complete sales process, provide quotation for commercial solutions or projects. Confirm all system configurations, specifications and acceptance conditions are appropriate for closing orders. Engage team meetings and involve in pipelines regular meetings.

• Price Management:
  • Ensure there is a driven focus on the customer, sales force efficiency, price optimization, a profitable portfolio mix, targeted promotions, and an effective account management strategy.
  • Offer emergency procurement and differentiated support to encourage continued business, even at higher prices.

• Performance Management:
  • Set metrics such as repurchase rate and customer loyalty and achieve financial goals.
  • Work very closely with MSD EM commercial leaders and cross functional leaders and teams in Korea to help building initiatives passionate about presenting and growing/developing relationships with customers, driving run rate business, and generating new business

Minimum Requirements/Qualifications:

• Bachelor's degree is required.
• +5-year of experiences in semiconductor industries.
• Strong business, product, and industry expertise.
• Excellent relationship-building skills and customer-focused approach.
• Analytical and proactive in identifying problem solution dedicated to continuous improvement.
• Strong interpersonal skills and ability to manage multiple team member.
• Experience in EM products will be preferred.
• Proactively have experienced in various projects with customers
• English writing and speaking skill
• Outstanding ability to build marketing material through expert utilization of Microsoft Office (Excel and PowerPoint)

Our Mission is to enable our customers to make the world healthier, cleaner, and safer. We share a common set of values - Integrity, Intensity, Innovation, and Involvement – working together to accelerate research, solve complex scientific challenges, drive technological innovation, and support patients in need. Our year after year growth is driven by our ability to attract, develop and retain outstanding people who will thrive in our environment and share in our desire to have real-world impact. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.