Nos aseguraremos de que las personas con discapacidades reciban adaptaciones razonables para participar en el proceso de solicitud de empleo o entrevista de trabajo, para que puedan ejercer las funciones de trabajo esenciales y recibir otros beneficios y privilegios del empleo. Comuníquese con nosotros para solicitar una adaptación.
Site Specialist III
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Work Schedule
First Shift (Days)Environmental Conditions
Cold Room/Freezers -22degreesF/-6degrees C, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Warehouse, Will work with hazardous/toxic materialsJob Description
As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner, and safer.
Location
Norwood, MA.
How we make an impact
Unity Lab Services provides a single source for integrated lab service, support, and supply management. Our customized service offerings and elite service experts have the flexibility and experience to uniquely address our customer’s laboratory's business needs.
What will you do?
- Use inventory/order management electronic systems to perform the following activities: on-site program replenishments and disbursements, receiving, put-away, stock rotation, cycle counts, order entry and expediting, customer service call resolution, product returns, and backorder processing
- Perform laboratory services such as order delivery, glassware processing, and chemical inventory receipt/reconciliation
- Analyzes/maintains/reconciles various reports to ensure contractual requirements are met
- Proactively connect with the supervisor any customer concerns and/or potential problems and effectively address customer concerns within established resolution timeframes.
- Be involved with safety programs such as hazard identification, inspections and incident reporting/investigation
- Engage in process improvement activities
- May perform other responsibilities as assigned by management
Experience
Education
High school diploma or equivalent required.
Work History
2 years of related experience within a material handling setting is helpful. Experience working in customer service is also a plus.
Knowledge, Skills, Abilities
- Able to read, write, and speak English fluently
- Strong verbal and written communication skills, and desire to deliver excellent customer service. This includes maintaining a professional appearance and demeanor in all interactions and upholding Thermo Fisher Scientific's values, including confidentiality.
- Possesses a strong desire to serve the customer, and the social skills to collaborate with various levels of personnel at the customer site.
- Independently operates handheld scanners to enter data in various systems as needed; as well as analytical skills to reconcile reports.
- Demonstrates computer proficiency and possesses intermediate skills in Microsoft Office suite of software. Uses organizational skills to multi-task and meet due dates as needed.
Physical Requirements / Work Environment
- Works primarily at customer sites, which may require independent work. Work areas may include spaces where chemical-based allergens are in use (such as penicillin, tetracycline, etc)
- Depending on the area of the building, personal protective equipment may be worn, including lab coats, coveralls, hoods, facemasks, hairnets, safety gloves, steel-toe shoes (required for all colleagues), bump hats, and/or safety glasses.
- Regularly required to lift 30 - 40lbs, and up to 50lbs occasionally.
- Regularly use equipment including pushcarts, pallet jacks, mobile cylinders, forklifts, etc. to push/pull up to 100lbs
- Regularly required to stand, walk and conduct manual material handling (twisting, bending, reaching, lifting, etc.) for prolonged periods.
- Ability to work in controlled temperature environments
- No overtime
Benefits
We offer competitive remuneration, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!
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Nos aseguraremos de que las personas con discapacidades reciban adaptaciones razonables para participar en el proceso de solicitud de empleo o entrevista de trabajo, para que puedan ejercer las funciones de trabajo esenciales y recibir otros beneficios y privilegios del empleo. Comuníquese con nosotros para solicitar una adaptación.