Field Service Engineer - Digital Software Support

It's more than just something that fills our days. At Thermo Fisher Scientific, our work has a purpose. Our work requires passion and creates meaningful outcomes. Our work matters. We're sharing our expertise and technological advancements with customers, helping them make the world a better place - whether they're discovering a cure for cancer, protecting the environment or making sure our food is safe.

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JOB DESCRIPTION

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one global team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued. Apply today! http://jobs.thermofisher.com

Field Service Engineer - Digital Software Support

Location: Yongin Giheung and Field
Coverage: Software
Clients: mainly Semicon and others

Key Responsibilities

Maintain, repair equipment, ensure flawless operation.
Perform installation, preventive maintenance, and repair services on Thermo Fisher Scientific equipment.
Ensure all service activities are completed accurately and in a timely manner.
Provide outstanding customer service and support, addressing customer inquiries and concerns efficiently.
Maintain detailed records of service activities and customer interactions.
Conduct training sessions for customers on the operation and maintenance of equipment.
Collaborate with internal teams to successfully implement solutions and improvements.
Travel to customer sites to perform service tasks, strictly adhering to safety and compliance guidelines.
Field software support, workflow and DSE capability

Qualifications and Requirements

Bachelor’s degree or equivalent experience in Engineering or a related field.
Proven experience as a Field Service Engineer or similar role.
Strong technical skills and understanding of complex equipment.
Excellent problem-solving abilities and attention to detail.
Ability to work independently and as part of a team.
Outstanding communication and interpersonal skills.
Willingness to travel frequently within South Korea.

Why Thermo Fisher Scientific?

At Thermo Fisher Scientific, we value integrity, intensity, innovation, and involvement. As part of our team, you will have the opportunity to work in a collaborative environment where diverse perspectives are valued. We are committed to your professional growth and offer a competitive compensation package, comprehensive benefits, and an encouraging work culture.