Skip to main content

Customer Experience Specialist (Workflow Solution, 화순)

Location Hwasun-gun, Corea del Sur Job Id R-01295247 Job Type Tiempo completo Category Atencion al Cliente y Soporte tecnico Remote Trabajo presencial
JOB DESCRIPTION

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

Position Overview: 

We are seeking a highly skilled and innovative Workflow Solution Designer to play a crucial role in developing and proposing customized workflow solutions for our customers. This position requires staying abreast of the latest technologies and trends and using our comprehensive product offerings to deliver tailored solutions. The Workflow Solution Designer will also be responsible for conducting training programs, organizing customer events, developing professional training courses, and ensuring lab safety and management.

Key Responsibilities:

Customized Workflow Development:

Collaborate with the Lead Sales Development Representative to develop and propose customized workflow solutions that meet the specific needs of our customers.

Technology Integration:

Stay informed about new technologies and industry trends.
Demonstrate our company’s comprehensive value offerings to propose the most suitable, customer-specific solutions.

Training Programs:

Implement training programs aligned with customer workflows to ensure effective use of our solutions.

Event Planning and Execution:

Organize and conduct customer events aimed at sharing the latest technologies and industry information.

Professional Training Course Development:

Develop and conduct training programs designed to enhance the skills of professionals in the bio/pharmaceutical industry.

Laboratory Management:

Ensure the safety and general management of the laboratory, maintaining a high standard of operational excellence.

Qualifications:

  • Master’s degree or higher on biochemistry, molecular biology or relevant major
  • 3+ years of laboratory experience
  • 5+ years of experience in a related industry.
  • Experience in training on bio/pharmaceutical research and development equipment
  • Research or development experience in cell/gene therapy, vaccines, or pharmacy/pharmacology is highly desirable

Essential Skills/Knowledge:

  • Cell Culture: Proficient in cell culture techniques, including maintenance and manipulation of cells.
  • Gene Expression Analysis: Skilled in analyzing gene expression and protein levels post-gene delivery, including gene delivery vector development/analysis or protein characterization

Preferred Qualifications:

  • Optimization of Cell Culture Media: Enhancing and optimizing cell culture media for improved gene delivery and expression.
  • Monitoring of Cell Lines and Animal Models: Techniques for monitoring changes in cell lines or animal models after gene delivery, such as imaging technologies and physiological assessments.
  • Gene Editing Tools: Experience with gene editing tools such as CRISPR-Cas9, TALEN, Zinc Finger, and related technologies.
  • RNA Regulation Techniques: Skills in regulating gene expression using RNA-based techniques, such as RNA interference (RNAi).

Recibe notificaciones de trabajos similares

Recibirás actualizaciones una vez por semana

Trabajos similares

  • Manager, Customer Experience (화순)

    Ubicación Hwasun-gun, Corea del Sur Id. del empleo R-01295511

    The Site Leader will be responsible for overseeing all aspects of the center's activities, including technical support, business development, and collaboration with local collaborators. Support the pr...

  • Field Application Scientist_Upstream process

    Ubicación Incheon, Corea del Sur Id. del empleo R-01287152

    Perform batch, fed-batch, and perfusion culture for media/feed evaluation, process development, and scale-up studies using mammalian cells. A minimum of 12 years of experience in a biopharma company,...

  • Field Application Scientist Single Use Technologies

    Ubicación Gangnam-gu, Seúl, Corea del Sur Id. del empleo R-01288446

    Engineering knowledge: SUD equipment and process design. Smooth communication skill with customers. English communication capability to bridge global teams with customers. Post-sales support for custo...

  • Field Application Engineer (FIB-SEM)

    Ubicación Giheung, Corea del Sur Id. del empleo R-01304224

    As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Perform high-quality SEM/FIB product demonstrations, developing new techni...

  • Application Scientist

    Ubicación Shanghai, Shanghái, China Id. del empleo R-01224972

    Deliver on-site and remote scientific application support & training support to our customers on our leading TEM products. Perform product demonstrations at customer or NanoPort sites. Maintain up-to-...

  • Lab Technician

    Ubicación Shanghai, Shanghái, China Id. del empleo R-01306481

    To provide effective and efficient management and support for the normal operation of laboratories, including internal/external activities. Responsible for the coordination of regular maintenance and...

  • Field Service Engineer (인재풀)

    Ubicación Giheung, Corea del Sur Id. del empleo R-01294105

    Provide post sales customer support such as installation, customer training, on-site repair, preventative maintenance, remote support or technical consultation to ensure customer purchased Thermo Fish...

  • Quality Manager

    Ubicación Shanghai, Shanghái, China Id. del empleo R-01307231

    Investigate and resolve product quality issues, including deviations, out-of-specification (OOS) results, and customer complaints. Collaborate with manufacturing & supply chain teams to ensure product...

  • Field Application Engineer - TEM

    Ubicación Giheung, Corea del Sur Id. del empleo R-01304225

    Lead and perform high-quality TEM product demonstrations, developing new techniques and applications for Thermo Fisher partners and customers. Provide on-site customer training with sophisticated Ther...

No recommendations found

img1

Nos aseguraremos de que las personas con discapacidades reciban adaptaciones razonables para participar en el proceso de solicitud de empleo o entrevista de trabajo, para que puedan ejercer las funciones de trabajo esenciales y recibir otros beneficios y privilegios del empleo. Comuníquese con nosotros para solicitar una adaptación.