Skip to main content

Manager, Customer Experience (화순)

Location Hwasun-gun, Corea del Sur Job Id R-01295511 Job Type Tiempo completo Category Atencion al Cliente y Soporte tecnico Remote Trabajo presencial
Volver a los resultados de búsqueda
Trabajo anterior Siguiente trabajo
JOB DESCRIPTION

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

Position Overview: We are seeking a dedicated and expert Site Leader to manage the operations of our Satellite Customer Experience Center in Hwasun-gun. The Site Leader will be responsible for overseeing all aspects of the center's activities, including technical support, business development, and collaboration with local collaborators.

Key Responsibilities:

Leadership and Management:

  • Lead and manage the day-to-day operations of the Satellite Customer Experience Center.
  • Ensure the center meets its strategic goals and objectives.
  • Supervise and mentor staff, fostering a collaborative and innovative work environment

Business Development:

  • Identify and develop business opportunities within the advanced bio-industry special zones, particularly in Jeollanam-do and surrounding areas.
  • Develop and propose technical teamwork plans through our company's TVP to government offices, companies, schools, research institutes, and hospitals in the region.

Technical Support:

  • Provide close technical support tailored to the needs of customers and companies entering the bio-industry zones.
  • Propose customized workflow solutions to enhance operational efficiency and effectiveness.

Collaboration and Training:

  • Develop collaborative systems such as credit certification programs, annual education recognition programs for public officials, and executive proficiency improvement programs for companies.
  • Support the promotion of the regional bio-industry by developing and implementing these collaborative systems.

Qualifications:

  • Master’s degree or higher on biochemistry, molecular biology or relevant major
  • 3+ years of laboratory experience
  • 7+ years of experience in a related industry.
  • Validated experience as a team leader in sales, technical support, or marketing within the bio-industry.
  • Experience in training on bio/pharmaceutical research and development equipment
  • Research or development experience in cell/gene therapy, vaccines, or pharmacy/pharmacology is highly desirable

Essential Skills/Knowledge:

  • Cell Culture: Proficient in cell culture techniques, including maintenance and manipulation of cells.
  • Gene Expression Analysis: Skilled in analyzing gene expression and protein levels post-gene delivery using techniques such as PCR/RT-PCR, Western blotting/ELISA, and protein expression/purification.

Preferred Qualifications:

  • Research Proposal and Grant Management: At least 1 year of experience in managing laboratory supplies and inventory.
  • Pharmacy/Pharmacology Experience: Practical experience in pharmacy or pharmacology will be considered a strong asset.
  • Proficient skills/knowledge for stem cell/organoid culture, cell line and animal model monitoring or gene editing and delivery
Close the popup

Recibe notificaciones de trabajos similares

Recibirás actualizaciones una vez por semana

Trabajos similares

  • Customer Experience Specialist (Workflow Solution, 화순)

    Ubicación Hwasun-gun, Corea del Sur Id. del empleo R-01295247

    The Workflow Solution Designer will also be responsible for conducting training programs, organizing customer events, developing professional training courses, and ensuring lab safety and management....

  • Field Application Scientist_Upstream process

    Ubicación Incheon, Corea del Sur Id. del empleo R-01287152

    Perform batch, fed-batch, and perfusion culture for media/feed evaluation, process development, and scale-up studies using mammalian cells. A minimum of 12 years of experience in a biopharma company,...

  • Lab Technician

    Ubicación Shanghai, Shanghái, China Id. del empleo R-01306481

    To provide effective and efficient management and support for the normal operation of laboratories, including internal/external activities. Responsible for the coordination of regular maintenance and...

  • Field Application Scientist Single Use Technologies

    Ubicación Gangnam-gu, Seúl, Corea del Sur Id. del empleo R-01288446

    Engineering knowledge: SUD equipment and process design. Smooth communication skill with customers. English communication capability to bridge global teams with customers. Post-sales support for custo...

  • Quality Manager

    Ubicación Shanghai, Shanghái, China Id. del empleo R-01307231

    Investigate and resolve product quality issues, including deviations, out-of-specification (OOS) results, and customer complaints. Collaborate with manufacturing & supply chain teams to ensure product...

  • Manager, Customer Service Training

    Ubicación Giheung, Corea del Sur Id. del empleo R-01290435

    As a Site Training Manager you will be leading a local team of training professionals to deliver an excellent training experience to the MSD service organization. Work closely with key services reg...

  • Field Application Engineer (FIB-SEM)

    Ubicación Giheung, Corea del Sur Id. del empleo R-01304224

    As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Perform high-quality SEM/FIB product demonstrations, developing new techni...

  • Field Application Engineer - TEM

    Ubicación Giheung, Corea del Sur Id. del empleo R-01304225

    Lead and perform high-quality TEM product demonstrations, developing new techniques and applications for Thermo Fisher partners and customers. Provide on-site customer training with sophisticated Ther...

  • Field Service Engineer - Housing Support Available (Daejeon Dormitory)

    Ubicación Daejeon, Corea del Sur Id. del empleo R-01303161

    As a key representative, you will support both potential and current customers, ensuring high levels of customer satisfaction by delivering valuable products and services. Provide training to customer...

No recommendations found

img1

Nos aseguraremos de que las personas con discapacidades reciban adaptaciones razonables para participar en el proceso de solicitud de empleo o entrevista de trabajo, para que puedan ejercer las funciones de trabajo esenciales y recibir otros beneficios y privilegios del empleo. Comuníquese con nosotros para solicitar una adaptación.
 
Obtener más información
Configuración de cookies del sitio de carrera
Información personal