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Project Manager III

Location Lagunilla, Costa Rica Job Id R-01306462 Job Type Full time Category Operations Remote Hybrid
Customers globally rely on our extensive range of products and services—
from
life-saving medicines to lab essentials to next-generation instruments. Our Operations team leverages our PPI (Practical Process Improvement Business System) to manufacture and produce these products and continuously improve productivity and quality all while contributing to our Mission - to enable our customers to make the world healthier, cleaner and safer.
JOB DESCRIPTION

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

This will be a key role in our company-wide program office that supports the expansion of our shared services offerings to Thermo Fisher businesses. As a Specialist, Project Management, you will have the outstanding opportunity to lead the execution of transitions, migrations, process improvement, automations, system implementations and other change and transformation programs. Your main focus will be on ensuring the successful delivery of these programs and leading all aspects of project portfolios to meet the set goals. By collaborating with a wide range of partners within and outside of Global Business Services, you will play a crucial role in driving a coordinated approach. 

Major areas of responsibility: 

  • Coordinate between cross-functional, geographically distributed project teams to achieve desired outcomes. 

  • Handle interdependencies and support the lead project governance bodies and project workstreams. 

  • Partner closely with team members to ensure the timely and successful implementation of programs across different departments and businesses through regular project plan reviews and monitoring progress. 

  • Coordinate the planning and logistics of conceptualization sessions, feasibility studies, process assessments and design workshops. 

  • Responsible for delivery of Service Delivery Model for smaller projects by translating customer requirements (As Is State) into the Future State, performing risks & process readiness assessments, or assisting Manager with larger projects 

  • Assist in the successful execution of complex project plans and timely deliverables. 

  • Conduct periodic project plan assessments to ensure readiness and quality. 

  • Lead and implement middle-sized projects or defined areas of major projects. 

  • Handle project requirements, deliverables and progress throughout the project's lifecycle. 

  • Implement suitable approaches to ensure timely completion of project deliverables and objectives. 

  • Identify and handle risks, issues, actions, decisions, and interdependencies. 

  • Resolve issues and lead critical path processes related to project delivery. 

  • Capture project information, documents and communicate project status, results, and barriers. 

  • Manage partner concerns related to critical issues and aim to find mitigation strategies  

  • Responsible for regular reporting and clear communication of project outcomes. 

  • Manage and report the project portfolio of a specific business or workstream drives portfolio progress, acts as single source of truth for the overall health and savings pipeline. 

  • People management of Project Coordinator individuals and support in the development and coaching of team members 

  • Build a culture of excellence in alignment with our Thermo Fisher Value. 

Required education/experience: 

  • Bachelor's degree required, preferably business-related. Equivalent experience will also be considered. 

  • 5+ years of project involvement. 

  • Experience in Finance operations or Customer Service preferred. 

  • GBS experience highly desirable. 

  • Project Management knowledge/certification (PMP, Prince2, Agile) is an advantage. 

  • Proficiency in English (verbal and written). 

Knowledge, skills, abilities: 

  • Strong project management skills and capabilities. 

  • Experience in successfully leading project deliverables and working on big projects. 

  • Ability to work independently and collaboratively across teams. 

  • Capable of handling multiple projects and deadlines simultaneously, efficient in time management 

  • Excellent presentation, verbal, and written communication skills. 

  • Sound workshop facilitation skills. 

  • Strong collaborator, capable of effectively working in a team setting. 

  • Ability to deal with highly sensitive information, in line with confidentiality expectations. 

  • Proficiency in MS Office (Word, Excel, and Outlook). 

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